Chronic instability on MSI K7T Pro2A -- attempt to contact tech support failed!

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Budman

Lifer
Oct 9, 1999
10,980
0
0
I too had problems with my Via southbridge (ata100) it would reboot in the moddle of a cd burn or would give me that green line at the top of my screen.

I installed the Via IDE drivers 2150 & all the problems were gone,This was on an Aopen AK73Pro.
 

Leo V

Diamond Member
Dec 4, 1999
3,123
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Got my old Abit BH6 running flawlessly, too. But my newer BE6 has problems, some attributed to the onboard Lowpoint ATA66 controller. Still, they're nothing compared with this.

Budman, rest assured those drivers were the first thing I tried. Didn't help in my case.
 

Maverick

Diamond Member
Jun 14, 2000
5,900
0
76
I'd be interested to know if anyone's gotten any of these problems fixed with a later bios revision. I have the 11/10/2000 BIOS that it came with and haven't tried flashing to fix the problems. Have you tried it Leo?
 

Leo V

Diamond Member
Dec 4, 1999
3,123
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Absolutely. I've tried the "power user" BIOS as well as the latest 2.20 BIOS. No good.
 

RagingGuardian

Golden Member
Aug 22, 2000
1,330
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Budman, hows the ak73pro? I'm thinking of getting one but I never hear anyone in the forums talking about owning one.
 

Maverick

Diamond Member
Jun 14, 2000
5,900
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76
very disappointing. I got this board over the KT7 because Anand recommended it. Now I'm wishing I hadn't.
 

Budman

Lifer
Oct 9, 1999
10,980
0
0
It's very nice i like it,the only drawback is messing with the switches at first when overclocking the cpu But once you're done you dont touch them anymore.

And the FSB is horrible on this board,anything over 104fsb is a no post,my K7V was able to do 112 easy but this one 104 is the top.

It got my 700 Duron at 900 1.80volts anything over and it was unstable even with 1.85volts.

But overall i like the board very much.

 

fitzhue

Golden Member
Sep 24, 2000
1,242
0
71
I couldn't help but contribute to this thread. I have an Epox 8KTA2 motherboard (686B) southbridge. I was experiencing the EXACT same problems you guys have been having with your MSI boards. Random lockups, freezes, BSOD's. Even while browsing the web it would lock up. Running quake 3 was a joke, locked up within 30 seconds with my geforce256 ddr. I have an IBM 75GXP ata100 hard drive too. A major reason I got this board was because of the ata100 controller and fail to find the benefit of it at this point. I flashed my bios to the latest revision and it actually seemed to help a little bit. Quake 3 hasn't crashed on me yet, but UT actually does now. I KNOW it can't be heat related. My CPU temp (despite the inaccuracy) never goes over 40c. Can't seem to figure out the problem. I'm running all the latest drivers too. My 750 cpu is running at 1100 right now, but this was still happening at default speed and voltage. And so my quest to get my computer running stable continues...
 

RagingGuardian

Golden Member
Aug 22, 2000
1,330
0
0
Thanks for the heads up Budman. I really like the PCB layout of the board. I think it's definately gonna be my new board unless I see DDR boards this week at a reasonable price.
 

JellyBaby

Diamond Member
Apr 21, 2000
9,159
1
81
So, many of the problems are related to ata/100? What happens if in the bios you downshift your hd to an earlier PIO mode? On another thread, in a galaxy far away I believe someone said he had to configure his 75gxp to ata/33 or ata/66 because he was having problems with ata/100. How you go about limiting the drive's ata mode is unknown -- I don't believe the jumpers can do it...perhaps it's a firmware setting. In any case ata/100 buys you nothing with the 75gxp so ata/66 would be ideal anyway.
 

PCResources

Banned
Oct 4, 2000
2,499
0
0
I'm not going to preach the great stability of MSI in this thread, because i believe that this board might be a great trouble-maker for MSI...

I have, however installed quite a few boards with this exact setup... And have had few problems with them... All of you who have read my posts before know that i do my own QC and stability testing...

Maybe i just picked the perfect components, or maybe i got lucky with all of those boards, but i think it has more to do with the components than luck...

About the QC of MSI, it's the best in the (low-middle range) mobo market, that is just the way that it is...

Just because you have had a problem with ONE MSI board it doesn't mean that they are crappy mobo makers, i think that Abit deserves that title...


Patrick Palm

Am speaking for PC Resources
 

WetWilly

Golden Member
Oct 13, 1999
1,126
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While I really empathize with you guys, I've got to make a few points:

1) VIA's "official" ATA-100 support is still beta in the drivers, and definitely don't count the BIOS out here, either. Remember back to VIA and their initial ATA-66 support? It sucked big time for everyone but Asus, with drivers having little effect on performance. A few BIOS updates later, ATA-66 performance was normal for everyone. Same thing happened with my KT7 - HDTach's burst max for my IBM 75GXP drive initially was in the 45K range, a few BIOS updates later I check again and suddenly it's up to 59K, where it should be. Never changed the drivers, only the BIOS. Also, if you stop and think about it, MSI got their 686B boards out a lot faster than pretty much everyone else. Perhaps they skipped/skimmed the BIOS and driver validation process?

2) As for Tom - well, I wouldn't put a whole lot of stock in Tom's conclusions, either. His reviews may be OK at times, but he sometimes goes off the deep end when it comes to conclusions. Tom blamed VIA's initial ATA-66 problems on hardware back then too, when it was a BIOS/driver issue. Look at the chart on this page. HDTach can benchmark a burst rate on 59K MB/sec on my 686A southbridge so I don't know where he got 30K MB/sec as the maximum for VIA's 686A. Actually, now I think about it, that number looks like the number he got from the first revision of the 686A with its initial BIOS and drivers. This was the also the same story with memory performance. Remember the standard story on how VIA memory performance on the Apollo Pro 133A sucked big time? Then the Asus P3V4X comes out and is within spitting distance of the BX. Seems VIA never told anyone about memory interleaving, IOQ, etc. and Asus was the first to figure it out. Again, a few BIOS versions later and most major system board manufacturers had BIOSes to boost memory performance.

3) Minor improvements aren't necessarily for the better. This whole thread exemplifies that.

4) As for VIA vs. Intel, VIA takes it a bit more of a hit because support for their chips isn't well integrated into the OS. There really wasn't an excuse for having to have a VIA patch for Win2K, and I believe that was Microsoft's fault. VIA's problem seems to be with communication and documentation. They apparently don't communicate with their OEMs what the capabilities of their products are, because it's usually Asus that comes out with an optimal product and then everyone else finds out what Asus tweaked. As a VIA board owner, there doesn't seem to be an official line on when to install 4-in-1s or in which order to install them, or which subset of the 4-in-1s is needed with which OS. VIA also does stuff like evolve from the KX133 to the KT133 but not change the chip identifier and again apparently doesn't tell anyone. Intel isn't perfect either because they've had their own driver problems as witnessed by anyone who's tried the wrong version of their ATA/100 drivers for the 8xx chipsets. Life was a lot easier driver-wise in the good ol' days with no AGP or UltraDMA.

5) Abit seems to take it on the chin a lot, and I've personally come to believe there's an Abit Curse ;) on people like Red Dawn and jonnyGURU. Their $25 fee for warranty RMAs is really ridiculous, but I've had no problems with my KT7 at all. I went from a Soyo BX to this KT7 non-RAID and it's been rock solid. I've got a Duron 700 running at 978MHz (8.5x115), a Monster MX300/Vortex 2 sound card, and a Geforce2 GTS running with AGP4x and sidebanding and fast writes, and I've had no problems at all.

6) Even the best system board manufacturers don't bat 1000 all the time. What separates the top from the bottom is how they handle problems like this. I sure hope MSI does something for you guys.
 

CAK

Senior member
Oct 23, 1999
289
0
0

I'm with read on the abit issue, I have had poor luck also with them but good with MSI. Also, IMO installing VIA's IDE drivers is just asking for trouble. I have yet to use one i liked and worked well. The MS driver always performed better with far less issues.
 

Vinny N

Platinum Member
Feb 13, 2000
2,278
1
81
*sighs*

Back to the 1.0b14 bios...ide controllers disabled again. (01/21/2001)

Seems stable again(knocks on wood)...we'll see.


And as a good measure of paranoia I also went and did a thorough scandisk of my scsi drive, then a verify media, then a ghost drive image, then a low level format, then a verify media, then a low level format, then a ghost image restore. (01/22/2001)
 

Super6

Golden Member
Oct 11, 1999
1,054
0
0
I can't comment on the MSI MB but my Epox 8KTA2 is very similar and I haven't experienced any of the described problems. Currently running a 600 Duron at 900MHz, with a 32MB DDR ATI Radeon, Aureal Vortex A3D, and an IBM 75GXP 30GB. And 98Lite. All bios settings for AGP and memory are maxed out (Crucial PC133 CAS2). Only thing I did was to add a long wave file to slow the shutdown process as it's awfully quick.

Sounds more like MSI's implementation as opposed to VIA's chipset/drivers.

Super6
 

PCResources

Banned
Oct 4, 2000
2,499
0
0


<< Even the best system board manufacturers don't bat 1000 all the time. What separates the top from the bottom is how they handle problems like this. I sure hope MSI does something for you guys. >>



This IS the best statement in the thread... MSI do take very good care of their customers, and i tell you what...

If they do not take good care of you, send me a private message and i will sort it out for you...

Patrick Palm

Am speaking for PC Resources
 

JellyBaby

Diamond Member
Apr 21, 2000
9,159
1
81
<< Whatever happened to me old 8088 with just DOS that never had any problems in anything... >>

Vinny,

Oh come on now life wasn't all that peachy back then. Remember the 640 conventional memory limit, QEMM, EMM386, dos extenders, etc.?

I will say this though: at about the time Windows 3.x came out, DOS was pretty damn stable especially running under that one dos extender/memory manager that I can't recall the name of right now... Anywho, then Bill came along and screwed everything up. :)
 

Leo V

Diamond Member
Dec 4, 1999
3,123
0
0
IMHO, we really should bury the fossilized x86 architecture and create something more intelligent. Something radically new with easier resource allocation, and no legacy crap period. The new CPU's would be so fast (in great part, due to the newer architecture) that they could emulate x86 software anyway. If you use Linux, you simply recompile most software for the new platform (with optimizations too!)

Of course, Intel is trying just that w/the Itanium. Unfortunately, their progress is currently summarized with the phrase &quot;Itanic&quot;.
 

tjdavis1138

Senior member
Sep 22, 2000
946
0
0
I think Wetwilly summed it all up with an excellent post.

Made me calm down a little and think about things. Although I need an excuse to go ahead and get rid of my pro2a so I can get in on the KT133A thing. :)

 

Cosmic_Horror

Golden Member
Oct 10, 1999
1,500
0
0
i have a Pro2-A myself and haven't tryied overclocking my duron 800 yest so i can tell you if i have the muliplier problem yet.

Once i solved the heat problem (cpu was getting very hot, replaced the thermal pad with heat sink compound) i haven't had a problem with this motherboard. (knock on wood).

with time any little hiccups will be sorted out.

My last motherboard was a cel300A @ 450Mhz. When i bought that it had a TNT video card in it and a 64Mb dimm sdram. These forums where a wash with complaints about getting these componets stable. My memory would only work in the second and third slot, (but later i added a 128Mb dimm and it worked fine in the first slot?)

we look back and many people are happy with there BH6, as was i but there were problems to start with. :)
 

Dexion

Golden Member
Apr 30, 2000
1,591
0
76
I'm having the same problems too! Random BSOD crashes during surfing, or occasional lockups during heavy disk usage. I also tried installing both the &quot;power user&quot;, 2.2 BIOS, and even 2.1 again. No help at all.

 

Modus

Platinum Member
Oct 9, 1999
2,235
0
0
WetWilly,

Excellent post.

Leo V,

All I can say is that I've built two systems around that board so far with absolutely no complaints. It really sounds like defective hardware. You just landed a bad board, that's all. BELIEVE ME, it happens. Failure rate for most motherboard brands is about 1-5%. Just return it to the place you bought it from and ask for an exchange, citing the problems you're just described.

Certainly the ATA/100 feature works perfectly and the board is quite stable as myself and other resellers and consultants have attested to. Many hardware sites have also reviewed the board and say that it continues the exemplary stability of its predecessors.

So cheer up. You probably just need a replacement.

Modus