Question Chrome browser issue. W10 closes spontaneously

[lenjack]

W10 ver 1909. Working flawlessly with Chrome for 3 years. For 2 days now, it has been randomly closing, without warning. All other computer functions remain normal. A few hours ago, it wouldn't stay opened for more than 3 minutes. Not a gamer, just browsing and email. Right now, it's staying open. Virus and Malwarebytes real time scans are clean. Not overheating.

Any thoughts.

 

[VirtualLarry]

Any thoughts.

Yeah, Microsoft is (likely) up to their old tricks again. Maybe we need another consent decree? Or maybe, just maybe, the DOJ should break up Microsoft permanently, before Trump guts their powers.

 

[VirtualLarry]

Wouldn't hurt to do a RAM test overnight either. Maybe you're getting appcrashes? Check Reliability Monitor.

 

[lenjack]

It's a real pain. It's entirely random. Shuts down without warning.

 

[UsandThem]

I've been having the same issues on my laptop after the update. I've had Chrome lock up and crash more times over the last two weeks than I usually get in a whole year.

I'm just waiting for Microsoft or Google to update and fix whatever the issue is.

 

[VirtualLarry]

I've been having the same issues on my laptop after the update. I've had Chrome lock up and crash more times over the last two weeks than I usually get in a whole year.

I'm just waiting for Microsoft or Google to update and fix whatever the issue is.

Don't you think that this is a ... BIT coincidental ... now that MS is suddenly also rolling out their OWN browser via WU based on Chromium sources.

"Embrace and Extend, then Extinguish".

I'm sure that the Google Bribe/Tribute payments will be made shortly, and then suddenly, everything will work again.

 

[lenjack]

IE, which is a pita to use, doesn't crash, and Edge, which I don't like, doesn't either. I'm guessing, hoping, it's may be something that Microsoft and/or Chrome can figure out. I'm hoping I'm not the only one.

 

[lenjack]

It's not a lockup or a crash. It's just a sudden shutdown.

 

[UsandThem]

It's not a lockup or a crash. It's just a sudden shutdown.

Maybe you can try uninstalling it and reinstall it. I at least get "Chrome is not responding" messages, but it's nowhere near as often as every 3 minutes.

Like Larry mentioned, you might want to run a memory test (and possibly a hard drive health scan) to make sure it's not a hardware issue.

 

[lenjack]

It's a 7 yr old Gateway, originally equipped with a hd and WXP, 4G ddr3, which I updated to W7, then W10 pro, and an ssd, 4 years ago. As I mentioned, it has been running perfectly this way for years. Will memtest suffice?

 

[UsandThem]

It's a 7 yr old Gateway, originally equipped with a hd and WXP, 4G ddr3, which I updated to W7, then W10 pro, and an ssd, 4 years ago. As I mentioned, it has been running perfectly this way for years. Will memtest suffice?

Should be enough.

You might want to run something like CrystalDiskInfo as well to see if your hard drive is throwing errors/remapping sectors as well.

 

[lenjack]

See my previous post. It's a healthy Sandisk SSD. Thanks.

 

[lenjack]

Memtest shows no errors. Will wait a few days to see if a fix shows up. If not. will uninstall/reinstall Chrome. What a PITA !!

 

[UsandThem]

See my previous post. It's a healthy Sandisk SSD. Thanks.

I reread the post, but I still didn't see anything on testing that to rule it out. I just see that you upgraded the Gateway PC with a SSD four years ago.

SSDs can develop issues suddenly, so it's best to run a utility to make sure it's healthy. CrystalDiskInfo is free, and is a handy little utility to run every once and a while to see a hard drive/SSD's health.

 

[lenjack]

Thanks for the advice on CrystalDiskInfo. Just ran it, and it showed OK.

 

[mxnerd]

Not necessarily related.

Windows 10 2004 issues: Now browser bugs hit – Edge startup launches, Chrome sign-outs

Edge and Chrome bugs add to people's problems after installing the new Windows 10 version 2004.

www.zdnet.com

My PC freezes randomly after May 2004 update. But no Chrome sign out issue.

Do have VMware 15.5.2 installed but no Windows Subsystem for Linux.

No RAM/HDD/SDD issues either.

 

[lenjack]

Solved! Today, I tried disabling hardware acceleration, with no luck. Then I started to disable extensions. BINGO!! It was Malwarebyte's BrowserGuard. I will alert Malwarebyte of this bug.

 

[lenjack]

UPDATE. I did alert the Malwarebytes team, and they opened a support ticket, but found no issues, so since all was working well, without their Browserguard extension, I asked them to close the ticket. Then I found that Chrome had been updated on 7/14, so I REactivated Browserguard, now find, the issue has been solved, Chrome now runs without suddenly closing.