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Question Chrome browser issue. W10 closes spontaneously

L

lenjack

Platinum Member
W10 ver 1909. Working flawlessly with Chrome for 3 years. For 2 days now, it has been randomly closing, without warning. All other computer functions remain normal. A few hours ago, it wouldn't stay opened for more than 3 minutes. Not a gamer, just browsing and email. Right now, it's staying open. Virus and Malwarebytes real time scans are clean. Not overheating.

Any thoughts.
 
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I've been having the same issues on my laptop after the update. I've had Chrome lock up and crash more times over the last two weeks than I usually get in a whole year.

I'm just waiting for Microsoft or Google to update and fix whatever the issue is.
 
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UsandThem said:
I've been having the same issues on my laptop after the update. I've had Chrome lock up and crash more times over the last two weeks than I usually get in a whole year.

I'm just waiting for Microsoft or Google to update and fix whatever the issue is.
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Don't you think that this is a ... BIT coincidental ... now that MS is suddenly also rolling out their OWN browser via WU based on Chromium sources.

"Embrace and Extend, then Extinguish".

I'm sure that the Google Bribe/Tribute payments will be made shortly, and then suddenly, everything will work again.
 
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IE, which is a pita to use, doesn't crash, and Edge, which I don't like, doesn't either. I'm guessing, hoping, it's may be something that Microsoft and/or Chrome can figure out. I'm hoping I'm not the only one.
 
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lenjack said:
It's not a lockup or a crash. It's just a sudden shutdown.
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Maybe you can try uninstalling it and reinstall it. I at least get "Chrome is not responding" messages, but it's nowhere near as often as every 3 minutes.

Like Larry mentioned, you might want to run a memory test (and possibly a hard drive health scan) to make sure it's not a hardware issue.
 
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It's a 7 yr old Gateway, originally equipped with a hd and WXP, 4G ddr3, which I updated to W7, then W10 pro, and an ssd, 4 years ago. As I mentioned, it has been running perfectly this way for years. Will memtest suffice?
 
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lenjack said:
It's a 7 yr old Gateway, originally equipped with a hd and WXP, 4G ddr3, which I updated to W7, then W10 pro, and an ssd, 4 years ago. As I mentioned, it has been running perfectly this way for years. Will memtest suffice?
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Should be enough.

You might want to run something like CrystalDiskInfo as well to see if your hard drive is throwing errors/remapping sectors as well.
 
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lenjack said:
See my previous post. It's a healthy Sandisk SSD. Thanks.
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I reread the post, but I still didn't see anything on testing that to rule it out. I just see that you upgraded the Gateway PC with a SSD four years ago.

SSDs can develop issues suddenly, so it's best to run a utility to make sure it's healthy. CrystalDiskInfo is free, and is a handy little utility to run every once and a while to see a hard drive/SSD's health.
 
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Solved! Today, I tried disabling hardware acceleration, with no luck. Then I started to disable extensions. BINGO!! It was Malwarebyte's BrowserGuard. I will alert Malwarebyte of this bug.
 
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UPDATE. I did alert the Malwarebytes team, and they opened a support ticket, but found no issues, so since all was working well, without their Browserguard extension, I asked them to close the ticket. Then I found that Chrome had been updated on 7/14, so I REactivated Browserguard, now find, the issue has been solved, Chrome now runs without suddenly closing.
 
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