- Nov 28, 2001
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I did retail for a number of years. There are good and bad shoppers for all races, but so long as we are talking the "typical" stereo types here I can relate.
For me, I was mostly working retail in Texas here. San Antonio is a major tourist trap for tons of Mexican Nationals with money. They come to shop big time, and haggle big time. Trick is to get into the swing of things. Most of them came for very specific items that you always knew what they were a head of time. Sony camera's and laptops for one are big with them. They may be dumb as fuck about what they are buying, but so long as it says Sony on it, and they got something "free" with the deal they are happy. So typically stores with have something that associates can "haggle" with such as a laptop bag or mouse. Something already way over priced that they don't mind us haggling down to with the customer.
It almost becomes a comical game because I know that I'm going to sell something else cheaper. They think they are getting a deal on a $50 bag for $25 bucks, but don't realize they spent $2000+ on a piece of shit Sony laptop. So I smile all the way and make it seem like we are losing our pants for having to cut them such a deal with half off a laptop bag with a 75 percent margin or a free mouse that normally goes for 7 bucks. They walk out happy thinking they got one over on us, while we snicker at them for being so dumb. Still everyone is happy in the end I suppose.
If you are not doing this then I suggest you go to your manager and pre-arrange some "haggle" items ahead of time. I always did and it makes things go so much smoother when you have to deal with customers who can't seem to buy anything if they don't haggle.
Yeah there are a few items I know that I can haggle down to nothing, like cables. But I should find a few more that actually are accessories people might want.