Don't ya hate the way the nice elderly person detains you for 5 minutes because something you paid for has activated the alarm?
Don't ya hate the way the nice elderly person detains you for 5 minutes because something you paid for has activated the alarm?
GREETER... I know what you mean, get rid of them? half of them barely greet you and most of the time it feels like they look like they are the kind of people who would get in your way rather than actually help you... Sooooo annoying!
SECURITY?... yeah yeah, like it's going to change anything? Walmart customer service has sucked as usual. Alright, it's worse than Target, okay? Walmart is about mass production versus Target. 24/7 store? Hurray for Walmart on cheering up their customers, security guys are going to make the store look stupider!
SECURITY?... yeah yeah, like it's going to change anything? Walmart customer service has sucked as usual. Alright, it's worse than Target, okay? Walmart is about mass production versus Target. 24/7 store? Hurray for Walmart on cheering up their customers, security guys are going to make the store look stupider!
ch33zw1z
Lifer
- Nov 4, 2004
- 39,749
- 20,323
- 146
This is true, I service SCO's for walmart in CT and MA and the people who are supposed to watch the lanes tend to not give a crap what goes on. Under the bagging area there is actually a security scale checks every single against a database. Walmart has a "skip bagging" option that totally negates this...which doesn't make any sense.
Other stores with SCO's do not have such an issue with this either...
Welcome to the 21st century. Alot of places do this. EFT doing what its meant to do; hence the reasoning that account & routing numbers at the bottoms of checks are in scannable format, and have been for years.
FeuerFrei
Diamond Member
- Mar 30, 2005
- 9,144
- 929
- 126
I think $138,000 worth of "shrink" is pretty typical. I worked at Wal-Mart for four years and heard some figures.
They have ~$5-6 million dollars worth of inventory in the rear stockroom.
Sometimes stuff will be damaged on the truck during shipping and employees will just throw it out without properly writing it up and recording it as damaged. Also customers will open up food containers, eat a portion, and leave the rest on the shelf in various parts of the store. Many items are damaged just by customers handling and dropping stuff. Of course I'm sure returns cost them lots of money, like returned paint cans full of water, and tents that are sold by Dick's Sporting Goods, not Wal-Mart. Also, there are accidents when employees in the back room using the forklift/stacker knock a bunch of freight off a pallet and it falls to the floor... or maybe they stack the pallets too high and the whole tower tips over. Oops. Canned softdrink cases can spew pretty far, BTW. One time a manager caught this guy stealing $1200 worth of cds/dvds. He had filled a heater box full of them and paid $42 at the register but the manager had been tipped off and was waiting to inspect his purchases at the door. Assistant managers often make appearances in court to prosecute shoplifters.
Oh yeah, you can't trust contractors that remodel your store either. Various fixtures and supplies turn up missing before they are installed.
Personally, I was instrumental in knocking over an entire half-stackbase full of IBC bottle six-packs. Me and a manager were trying to straighten up the stack in the aisle without tearing it down and rebuilding it case by case. But I pushed too far and bottles of Crush and IBC shattered all over the floor.
Wal-Mart also has undercover loss prevention people that appear to be customers but whose sole purpose is to keep an eye on suspicious acting customers.
I just sold mine, 48$ is not to bad.
As for commenting, I will make it clear I am a manager at a Walmart in canada, and I do still work there.
Now, with that out of the way. As a FYI, $138k is very little loss for a store or a very snall store. Our inventory this year recorded a loss of ~$600k. And we didnt even have self checkouts until 3 weeks ago. Our store does close to $100 million in sales a year and has HUGE profit.
As for us, we dont accept cheques at all (we do take government) and we got rid of layaway for a year which resulted in almost a 10% drop in sales during the 3 months up to xmas. Being as we do about 40% of our sales in those 3 months, that is a hell of a loss. Needless to say, our layaway is back up and running...
This isn't a surprise. There's too much of an "I don't give a ******" attitude at Wal-mart. I don't know if I can blame them or not, but employees just don't care. Merchandise is thrown around, punks are opening boxes all over infront of employees, and they don't say anything. Time for a change I guess.
mugs
Lifer
- Apr 29, 2003
- 48,920
- 46
- 91
Yeah, that's typical.
The scale is such a pain in the ass. Every time I use the self-checkout at Home Depot it screws up. Tells me to take an item off, then tells me to put it back on, etc, etc. It has a really hard time with very lightweight items. I wouldn't use it except that Home Depot usually only has one regular register open.
One of the many reasons I usually shop at Lowe's.
It happens more at home depot. Cub Foods and Jewel have the same system but I constantly have the problem at HD.
Scarpozzi
Lifer
- Jun 13, 2000
- 26,391
- 1,780
- 126
A girl I grew up with started working at Kmart 5 years ago....she started mingling with the customers and started catching shoplifters....she had so many busts that she ended up getting promoted to management. She said you'd never imagine how many people just walk out with stuff...
Yea... It pisses me off since I get to wait in the 5 person line while the self checkouts are open because the self-checkouts don't handle the single 5cent nut sale that well.
I hate that about Sams. And I wanna tell all the other people that are waiting in the long line to get their receipts checked that they legally can't make them and to just walk though.
If everyone would just keep walking I guess they wouldn't say anything, it would work but if I'm the only one that acts like I'm going to walk through, the employee asks for my receipt. But I do not wait in the line. I usually just keep walking and sort of hand it to them as I'm still walking if they ask. And I'm sure everyone in line thinks I broke line (thinking they're required to wait).
Originally posted by: Kelvrick
Yea... It pisses me off since I get to wait in the 5 person line while the self checkouts are open because the self-checkouts don't handle the single 5cent nut sale that well.
I think your nuts are just too small.
Maybe that's why they started having the little people at the door to check you receipt. I never stop for them. I'll be damned if I need to be "inspected" after I walk 5 feet from the register where another employee just rang my stuff up.
mugs
Lifer
- Apr 29, 2003
- 48,920
- 46
- 91
Originally posted by: Slickone
I hate that about Sams. And I wanna tell all the other people that are waiting in the long line to get their receipts checked that they legally can't make them and to just walk though.
Isn't it part of the membership agreement that you agree to when you sign up at Sam's Club?
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