CD-ROM reading problem

[Sunny129]

i recently reformatted my hard drive. after reinstalling win98SE, i was in the process of installing basic software on the system. as you know, many softwares require you to restart the system after installation. after about 4 or 5 restarts since the reformat, my CD-ROM stopped reading CDs. at first i thought it just stopped auto-running. but then i double-clicked My Computer, only to find that the drive label just read D:\. it didn't even recognize that a disk was in the drive. i'm not sure if this is a problem specific to the CD-ROM, or if it has something to do with the OS. the CD-ROM is made by NEC, who doesn't provide costumer support directly, so i have to go talk to the distributer, who happens to be Best Buy. and i know those @ssholes won't be able to tell me what the problem is. i was wondering if its possible that the "eye" and the rotating motor inside the CD-ROM could have just died even though the CD-ROM still opens and closes. also, CDs don't seem to spin up at all when i put one in the tray and close it. what's the problem? thanks, Eric...

 

[Musicman6425]

I think that you may have found a solution for yourself. If you see the drive in MY COMPUTER, than chances are the driver in okay. Check to see if anything may be comflicting with your CD Rom in device manager. If not, try cleaning the drive. You may get luck and load a big dust ball with your last CD. Also, make sure that you have tried different CDs. The drive may be defective in sence of reading the CDs but may be operational to open, close and spin. Good Luck!!!

 

[cholley]

make sure to re-seat the cables

 

[WarCon]

Boot on a Win98 floppy and see if you can read a CD in DOS. If not then you have some kind of hardware failure. Bad drive, bad cable, if paired on the IDE cable could be having trouble with whatever its paired with, but not really that likely since it was running fine before, or bad controller.