I believe that this is the appropriate section to post this but forgive me if it is not!
I have had an 8 camera system installed on my house for 5 years. Unfortunately the company that installed the system went out of business and now out of nowhere the camera's will sometimes work and sometimes not and I am hoping to get some help as to why. It can't be the actual camera's that is bad as they all behave this way out of the blue at the same time so I am not sure what else the problem could be. As far as the system setup, I do not have many details but I just know it is a typical CCTV DVR UNIT and I had replaced the HDD last year with a 250GB samsung drive which appears to be working fine. I did see that there is a metal box that appears to be a power converter or power increaser maybe to give enough juice to the cameras and I am wondering if the camera's are intermittantly getting enough power?
I have attached a screenshot of the current view of the camera's and you will see in the screenshot that 2 of the camera's are showing a partial picture but scrambled while the others are showing the "VIDEO LOSS" error. However, this changes every second where some camera's will show the scrambled picture and then the next second show the video loss. this is why I know the camera's themselves are fine and I wonder what the issue is. Also for example, most of this morning was perfect crystal clear video on all 8 camera's but now it is like the screenshot.
IMPORTANT: The ONLY thing I have done in the last few months was get rid of a battery backup that was not appearing to function properly because when the power went out the backup would "overload" and be useless so I simply tossed this out and plugged the extension cord right into the normal wall outlet(the extension cord has the DVR and the aforementioned metal DC power converter/amplifier box plugged into it). I am wondering if that battery backup was also acting like a power reserve "buildup" that gave more juice to the system than the normal wall outlet 120v can give? This is just speculation as that is the only thing that changed recently but why would everything work perfectly 50% of the time and then like the screenshot 50% of the time?
Any input is greatly appreciated!
I have had an 8 camera system installed on my house for 5 years. Unfortunately the company that installed the system went out of business and now out of nowhere the camera's will sometimes work and sometimes not and I am hoping to get some help as to why. It can't be the actual camera's that is bad as they all behave this way out of the blue at the same time so I am not sure what else the problem could be. As far as the system setup, I do not have many details but I just know it is a typical CCTV DVR UNIT and I had replaced the HDD last year with a 250GB samsung drive which appears to be working fine. I did see that there is a metal box that appears to be a power converter or power increaser maybe to give enough juice to the cameras and I am wondering if the camera's are intermittantly getting enough power?
I have attached a screenshot of the current view of the camera's and you will see in the screenshot that 2 of the camera's are showing a partial picture but scrambled while the others are showing the "VIDEO LOSS" error. However, this changes every second where some camera's will show the scrambled picture and then the next second show the video loss. this is why I know the camera's themselves are fine and I wonder what the issue is. Also for example, most of this morning was perfect crystal clear video on all 8 camera's but now it is like the screenshot.
IMPORTANT: The ONLY thing I have done in the last few months was get rid of a battery backup that was not appearing to function properly because when the power went out the backup would "overload" and be useless so I simply tossed this out and plugged the extension cord right into the normal wall outlet(the extension cord has the DVR and the aforementioned metal DC power converter/amplifier box plugged into it). I am wondering if that battery backup was also acting like a power reserve "buildup" that gave more juice to the system than the normal wall outlet 120v can give? This is just speculation as that is the only thing that changed recently but why would everything work perfectly 50% of the time and then like the screenshot 50% of the time?
Any input is greatly appreciated!
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