I can't figure this out.
This is an AMD X2 desktop computer I built a year ago or so for a client. He is calling and saying that whenever he leaves the computer and comes back to work on it, he has to reboot it cause it has hung.
So far I have thrown out Norton AntiVirus and replaced with Avast. I have gone through the normal spyware softwares and cleanup. Not much.
I even put the screensaver to "None". He hasn't installed any new software for the past month that he knows about.
I do not want to do a re-install cause it would be a royal pain since some of his specialized software has to be configured all over again and that took 10+ hours last time. And no, we can't just copy the software directories and replace all the files...this software saves some special files somewhere I can't figure out. That's the reason for the 10+ hours for customization data.
Anyways, I digress....can anyone point me in a general area where to look under the hood? Could it actually be hardware errors?
There was a XP hardware error message he had gotten once, but that message was generic.
THanx
Here are specs:
- AMD X2 3800+
- 1gig Ram with 600MB Available under Performance tab
- 75 Gig HD with 57 Gigs free - defragmented recently NTFS Formatted
- GeForce 6800 with 256MB Video. Bios Ver: 5.41.02.37.71
This is an AMD X2 desktop computer I built a year ago or so for a client. He is calling and saying that whenever he leaves the computer and comes back to work on it, he has to reboot it cause it has hung.
So far I have thrown out Norton AntiVirus and replaced with Avast. I have gone through the normal spyware softwares and cleanup. Not much.
I even put the screensaver to "None". He hasn't installed any new software for the past month that he knows about.
I do not want to do a re-install cause it would be a royal pain since some of his specialized software has to be configured all over again and that took 10+ hours last time. And no, we can't just copy the software directories and replace all the files...this software saves some special files somewhere I can't figure out. That's the reason for the 10+ hours for customization data.
Anyways, I digress....can anyone point me in a general area where to look under the hood? Could it actually be hardware errors?
There was a XP hardware error message he had gotten once, but that message was generic.
THanx
Here are specs:
- AMD X2 3800+
- 1gig Ram with 600MB Available under Performance tab
- 75 Gig HD with 57 Gigs free - defragmented recently NTFS Formatted
- GeForce 6800 with 256MB Video. Bios Ver: 5.41.02.37.71
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