cant see second hard drive in windows

[enrineer55]

trying to help someone out with not being able to access a second hard drive in windows.

they took a 120gb wd hard drive out of a winxp system and tried to put it into a new compaq athlon 64 system as a second hard drive to sccess the data.

the system wont see the wd drive in windows.

when the wd 120gb is put in the system as the only drive it wont boot and gives the error "the system is not configured for that system and will format and configure for that system"

he has a 160gb hard drive that came with the system and that will boot properly and will recognise a wd 80gb hd as the slave. (a third drive) it just won t see the 120gb wd.

ran wd diagnostics on the drive and it was ok. also jumper settings are ok

edit sent in for rma.

any suggestion as what to try now?

as an aerre thought i told him to use a dos disk and see if he can see the files there

thanks in advance

 

[orion7144]

How does he have it hooked up? Is it slave on the Primary IDE with the Maxtor? If so did you change the jumper on the Maxtor to MASTER? Is the IDE channel it is on enabled in the BIOS.

 

[IBdaMac]

you also want to make sure you create a partition on that drive using fdisk or something because if not, it will not show up in Windows (will show up in the device manager though, just not in my computer)

 

[nageov3t]

make sure the drive is formatted.

check the disk manager, and check under hardware profiles.

another potential problem could be a drive letter conflict. I had this problem with my iPod... it kept on booting itself as E, which would cause my DVD-drive (also labeled as E) to go dark. I had to remove the iPod, restart my computer, change the DVD-drive to F, and then plug the iPod back in. everything worked smoothly after that.

I guess my iPod is just a little bit selfish about which letter it is. hehe. your hard drive could be experiencing similar problems... if so, you'll see it in the disk manager with no drive letter assigned to it. try assigning it a random, unused letter and see what happens.