Hm, well, also, on my computer, different one, I have a Conexant modem installed, but it has 2 of them, one is in com3 and other is in com4. I tried removing one a while back, it screwed up everthing, it was hard enough to get it working again. I don't see why I have to have 2 modems installed to have it working correctly. Then, I tred removing both, them reinstall and it put them both there again. Ok, back to the first post, so which com port the modem is installed into has no affect whatsoever on it working correctly or not, because as it is, it won't dial, and when I try to do a diagnostic test with it, it can't seem to go through? Thanks for the help