cant connect

[ronopp]

I am having trouble connecting to tiger direct and newegg....but only from my own computer other laptops and devices can without problem...do not know what to do and have tried several things.....NEED HELP

 

[inachu]

Make sure your pc has same version of Java and plugins.
Also make sure your pc has same version or better version of Internet Explorer.

Are those other computers owned by you or family members?
Maybe they are clogging up your bandwidth?
If it is not bandwidth issue then I would suspect perhaps issues with toolbar addons inside your browser.
Turn off the popup stopper and other third party addons on a temporary basis then report back here how things are acting.

 

[ronopp]

will update jave but I cannot connect with either IE or Chrome

 

[Ketchup]

... and have tried several things.....NEED HELP

Like what? Help us help you. Tigerdirect isn't asking for anything (such as Java or Flash) so if it's not connecting, it's probably being blocked by something. Have you tried different browsers?

Clean out your internet cache and temporarily disable you firewall to see if that helps.

 

[ronopp]

emptied cache...java updated.... tried chrome... no firewall only those two sites...LMAO can not connect very weird

 

[Burpo]

http://support2.microsoft.com/kb/299357

 

[ronopp]

nope....this seems really strange!!! only two sites I cant get on maybe its an amazon conspiracy

 

[HOSED]

I would try creating a new userid, login with it and test

 

[JasonRoberts]

for sure it's a ISP thing. Contact your ISP about this

 

[ronopp]

other computers in my home can connect. I will contact the infamous time warner help services about this and let you know

 

[Ketchup]

I would try creating a new userid, login with it and test

Yeah, I would create a new profile before wasting time with an internet provider.

 

[inachu]

Yeah, I would create a new profile before wasting time with an internet provider.

^^^^^^^^^^^^


Yep...

Possibly corrupt profile.

 

[ronopp]

new profile in what?

 

[Ketchup]

new profile in what?

Windows User Accounts.

 

[John Connor]

Try Pale Moon as a test. If that works it's your current browser!

 

[inachu]

New profile setup:
start,control panel,user accounts

At this point then reboot and choose to login using the new account and then copy all the browser favorites over to the new profile.

It would be at this point you can now try using the web browser.

 

[ronopp]

ok so that didn't work either......totally baffeled

 

[Smoove910]

can you open a command prompt and ping www.newegg.com?