• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Question Cant access a website by direct modem connection but not through switch. Help?

Status
Not open for further replies.
F

FrankRunnerDrebin

Junior Member
We have an institution website that requires offices to register their IP addresses so as to login and work. We registered 5 IPs and are able to login to that website. But our modem has only 1 working port. So we used a switch and tried connecting, but that causes an invalid license error by that website. We are not shown the login page. The IPs and other things are the same. We can access everything else but somehow that website think we aren't a registered user. How is that happening? I don't know much about networking. Help please
 
Ok, it only has one working port - please explain.

This device also looks to be a router as well. How is the device configured?

What is the model of the switch you're connecting.
 
lantis3 said:
As @ch33zw1z suggested, you could be using a router, not a switch.
Click to expand...

yea, it kinda sounds like the ONT device is set to passthru, and plugging in a single device is working as expected, but a switch won't expand that. he'll need a router behind it. But that means the website will only see one IP (easier config on the website side anyways, lol)
 
lantis3 said:
Post the webpage picture with error message
Click to expand...
Since My institution isn't cool with posting screenshot of its page, I will type its message here:
""license key violation. domain not matched"". This means that website (lets say xyz.com) thinks that I am connecting to it from an unregistered IP address, it says I am not licensed to connect to it.
But I can login to the website while directly connecting to the router/modem with the same IP, mask, gateway etc.
We are not allowed to make any modifications to the configuration of the router/modem.
 
ch33zw1z said:
yea, it kinda sounds like the ONT device is set to passthru, and plugging in a single device is working as expected, but a switch won't expand that. he'll need a router behind it. But that means the website will only see one IP (easier config on the website side anyways, lol)
Click to expand...
Ok, it only has one working port - please explain. // The ISP set it that way. Its a government based free connection so we aren't allowed to modify that. We can only access this website (lets say xyz.com) through that ISP.

This device also looks to be a router as well. How is the device configured? // We don't know. They won't let us modify it.

What is the model of the switch you're connecting // I used 2 switches one is a Dlink DES 1008c.

Basically it means that I cannot do anything about the ISP or the router/modem. The only way is to figure out how the website xyz.com knows I am using a switch to connect to it. Maybe it gets the information from my PC? Otherwise how is it able to see my registered IP when It can only see the router's IP? (so i was told)
 
What kind of website register by IP? Are you saying each user is identified as a public ip? or is this an intranet site?
 
Status
Not open for further replies.

TRENDING THREADS

Back
Top