Canon Rocks

[glen]

I dropped my Canon i950 printer and broek it.
I called Canon and they are mailing a new one to me with a return lable that I can use to ship the old one back to them.

 

[DaveSimmons]

they'll get it back from you in ink money 🙂

still it is nice of them, good to know when I get around to buying a color inkjet to supplement my laser.

 

[Mday]

Originally posted by: DaveSimmons
they'll get it back from you in ink money 🙂

still it is nice of them, good to know when I get around to buying a color inkjet to supplement my laser.

quoted for emphasis

 

[beatle]

Maybe I need to drop mine. It's been printing like crap lately.

 

[Nocturnal]

So you dropped your printer, and it broke. Did you tell Canon that you "dropped" the printer or did you tell them that it just "stopped working?"

 

[phreaqe]

how long after you got it did you drop it

i have a i560 that i dropped and broke too. i just bought another one, but if they will take it back i will do that and then keep it a a backup

 

[Soulkeeper]

i hate inkjet printers 🙂
i go through like 1 or 2 a year it seems
so i finally broke down and got an HP lazer printer and am very happy with it
i just break out the 30 buck epson when i need a little color 🙂

that's cool that they are sending you a new one tho

 

[glen]

Originally posted by: phreaqe
how long after you got it did you drop it

i have a i560 that i dropped and broke too. i just bought another one, but if they will take it back i will do that and then keep it a a backup

10 and a half monthes.

 

[SearchMaster]

I have a friend that dropped his Dell Axim and shattered the screen a couple of months after purchase. He called Dell and honestly explained what happened, and they sent him a replacement!

Dell's customer service has gotten a bad rap lately, but this incident tells me otherwise. Good to hear Canon has similar service since I have a new i960.

 

[Budmantom]

Originally posted by: DaveSimmons
they'll get it back from you in ink money 🙂

still it is nice of them, good to know when I get around to buying a color inkjet to supplement my laser.

Canon has the least expensive ink.



Tom

 

[LTC8K6]

The truth doesn't always mean they won't help you. I dropped a Sharp scientific calculator and broke the display on it. I told them exactly what happened, sent them the broken one, and they sent me a better one back without charge.

Customer satisfaction is worth a lot.

 

[50]

Originally posted by: Soulkeeper
i hate inkjet printers 🙂
i go through like 1 or 2 a year it seems
so i finally broke down and got an HP lazer printer and am very happy with it
i just break out the 30 buck epson when i need a little color 🙂

that's cool that they are sending you a new one tho

I did the exact same thing, I keep my epson 760 in my closet...

 

[SickBeast]

Originally posted by: Budmantom

Originally posted by: DaveSimmons
they'll get it back from you in ink money 🙂

still it is nice of them, good to know when I get around to buying a color inkjet to supplement my laser.

Canon has the least expensive ink.



Tom

Yes but they're still making a killing on it. Ink and plastic are two of the cheapest substances known to mankind. 🙂

 

[someone16]

Yup, manufacturing costs are like 1-2 bux and they resell for 10-20. Talk about profit! =P

 

[Budmantom]

Originally posted by: SickBeast

Originally posted by: Budmantom

Originally posted by: DaveSimmons
they'll get it back from you in ink money 🙂

still it is nice of them, good to know when I get around to buying a color inkjet to supplement my laser.

Canon has the least expensive ink.



Tom

Yes but they're still making a killing on it. Ink and plastic are two of the cheapest substances known to mankind. 🙂

Lol, what are your other(affordable) options... pencil and paper?


I buy my ink from MJ's for $1.40black -$1.90color so I'm good to go.


Tom

 

[glen]

Refurbished one arrived 6/17/04

I was completely honest with the Canon rep about what happened.