Cannot download from ftp server

[Maggotry]

Using IE 6 with all available updates. I cannot download from any ftp server. I get "The page cannot be displayed". I found an article on MS's support site that describes the problem. However, it says the hotfix is included in the latest IE Security Patch, which is already installed. Anyone know how to fix this?

 

[pickel]

Have you tried another browser ??? If using XP ,did you try the XP repair ( Booting to XP CD and reinstalling files, etc.) I've had to do that a few times after a crash.

 

[Maggotry]

Originally posted by: pickel
Have you tried another browser ??? If using XP ,did you try the XP repair ( Booting to XP CD and reinstalling files, etc.) I've had to do that a few times after a crash.

IE is the only browser on my PC. If I have to do a repair, I will. But that's a drastic approach. I'd rather find and repair the problem. I remember in 98SE, you could do a repair just on IE. Can that be done in XP? I haven't found a way to do that.

 

[pickel]

Doesn;t look like there is an IE repair in XP. The repair just re-installs basic files, etc. , it's not like a re-format, so it retains all your stuff, programs, settings ,etc. Just boot from the XP Cd and let it do it's thing.
It will give your the options top repair. 🙂

 

[Ryoga]

In IE, go Tools --> Internet Options --> Advanced tab. Under Browsing, make sure Use Passive FTP is checked. Alternately, if it is checked, uncheck it.

 

[Maggotry]

Originally posted by: pickel
Doesn;t look like there is an IE repair in XP. The repair just re-installs basic files, etc. , it's not like a re-format, so it retains all your stuff, programs, settings ,etc. Just boot from the XP Cd and let it do it's thing.
It will give your the options top repair. 🙂

Yeah, I've used the repair tool. I know how to use it and what it does. I just want to fix IE, not repair the whole OS.

 

[Maggotry]

Originally posted by: Ryoga
In IE, go Tools --> Internet Options --> Advanced tab. Under Browsing, make sure Use Passive FTP is checked. Alternately, if it is checked, uncheck it.

Did that. No help. Thanks anyway.

 

[Ryoga]

Try a different ftp program (FileZilla, SmartFTP, or the command-line client built into XP). Is it possible that your firewall is configured to drop outgoing packets on port 21?

 

[Maggotry]

Originally posted by: Ryoga
Try a different ftp program (FileZilla, SmartFTP, or the command-line client built into XP). Is it possible that your firewall is configured to drop outgoing packets on port 21?

I appreciate your help. I don't want to work around the problem, I want to fix it. With that in mind, I really don't want to install other browsers or software to do what IE is supposed to do. I disabled my firewall too. No help there either. Grrr.

 

[Ryoga]

Well, the point is figuring out if it's a IE problem or a Windows problem or a connection problem. If you can't use the command line ftp, then it isn't IE's fault at all.

 

[imported_raybay]

Download and reinstall IE. Alternately, have Microsoft updates do a scan of your machine, and download what it thinks you need updated. You can get a lot of rest while you are waiting.

 

[Ryoga]

The first one of those will not work in Windows XP without editing the registry or running sfc /scannow. The second one has already been done.

 

[Maggotry]

Originally posted by: Ryoga
Well, the point is figuring out if it's a IE problem or a Windows problem or a connection problem. If you can't use the command line ftp, then it isn't IE's fault at all.

How do I use the "command line ftp"?

 

[Maggotry]

Originally posted by: Ryoga
The first one of those will not work in Windows XP without editing the registry or running sfc /scannow. The second one has already been done.

I'll try the steps in the MS article you linked to

 

[Ryoga]

That's why I suggested you download another FTP client. Most people don't know how to use the command line clinet built in to WIndows.

However, you can use it thusly:
1. Open a command prompt (Start --> Run --> "cmd")
2. Run "ftp". You will get an ftp> prompt. You can type "help" for a list of commands or "help <command>" for help with that command.
3. Type "open <hostname>", such as "open ftp.nero.com".
4. If you get a login prompt, you connected to the server. For anonymous login, enter user name "anonymous".
5. Type "bye" to quit.

 

[Maggotry]

The command line ftp works fine. IE reinstall method #1 that you linked to does not work. It prompts me to insert my XP CD, which I did. Then it tells me it's the wrong CD. I tried the CD in both optical drives. Explorer reads the CD fine. And "yes" it's a real, original MS CD. No warez.

Now I'll try method #2.

Thanks for the continued help with this.