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Cannot delete files

jlee

jlee

Lifer
I'm trying to delete the remnants of a prior Acrobat installation (already reinstalled to a different folder), and I keep getting errors when I try to delete the files in the 'CMap' directory under Acrobat. They're all read only and I'm unable to change that attribute ("access denied"). As such, I have a folder that I can't get rid of..

I could format the drive, but it would involve backing up 750+ Gb so I'd rather not. Any ideas?
 
are you logged in as an admin. If so you should try turning off UAC. Then see if you can delete it.
 
No luck - now it says I need administrator permission (only have one account and it's admin). Also lost internet access (but could still reach both routers) when I rebooted. Turned UAC back on and the internet is back. 😕
 
Do a malware scan. Disabling uac should not have any affect on your internet connection.

Check what's being run at startup with autoruns from sysInternals.com.

Try deleting the files from a command prompt after a reboot.

You might try uninstalling acrobat again, cleaning up and then reinstalling.
 
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