cannot change my password

[Wigwam]

HI
I had forgotten my password so got one sent out.
I then went into my account to change it to a memorable one.
The "new password" fields were blank but when I fill it in and press update I just go back to the same page and the password remainsd the one sent out to me.

How can I rectify this?

 

[allisolm]

Try shutting down antivirus/security programs - then go to your profile and update. That seems to work for most folks. Good luck.

 

[Wigwam]

oh dear - staying defenseless on interweb to change the password on a computing forum?
That can't be right, surely?!?!?!
Thanks for the reply.