canceling dsl? how long...would/should i still be able to use it

[vexingv]

so i'm canceling my current dsl (covad) to get verizon dsl....i called to cancel tuesday night to have it disconnected for wednesday....but its now thursday afternoon and i still have service from covad (i.e. i can still log in and surf, etc.). i called covad yesterday about the issue and they said that i should no longer have any service by the end of wednesday evening...this is just a lil strange and i'm a bit worried too since i have to order with verizon by 2/28 in order to get the promo. however, the other service provider has to be off the line before verizon can provision it; if not i have to reorder and probly wont get the promo

any opinions or past experiences?

also should i stop using the service?

 

[gooseman]

I used to have SBC DSL and cancelled it. It took them just over 4 weeks to shut it off. I was able to use the service for that entire time and was not billed for it.

 

[AWEstun]

Call them up one last time and document the call by recordning it and telling them that you want the service turned off by a certain date. This way you have proof if they bill you.

shelbY

 

[vexingv]

i've checked my connection and it has been working for the last three nites and i've called covad each nite telling them that i still have service. they said its being cancelled and i should soon no longer have any service....tech guys said it was a "glitch" and that they're updating their system to remove me. so i dunno what else to do...everytime i call they say it says that my account is cancelled. i'm just worried i have to reorder the verizon service and no longer get in on the promo...

btw well my billing cycle actually ends 3/4 so i cancelled it b4 hand; if they bill i'm gonna be b!tch!ng and telling them they need to handle cancellations better