• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Can someone educate me on Texas Utility Laws?

B

beer

Lifer
So my apartment complex uses these guys here:

http://www.wellspringwireless.com/

It's essentially a way of submetering so you are only billed for the amount of water you are used for. Makes sense, rather than paying by the head like most apartments do, right?

Your Wellspring Wireless Utility Services bill is an accurate account of your water consumption. The charges on your bill are calculated from the exact prices set by your local water utility. Wellspring Wireless collects payments on behalf of your property owner, who is responsible for paying the local utility for the water used by the entire property/complex.
Click to expand...

Now, according to the City of Austin website:

http://www.ci.austin.tx.us/water/rateswr04.htm

Now the deal is I just got a bill that charges me EIGHT CENTS a gallon for water. Or approximately $120 for a month. What do I do? Talk to my landlord? There's no exemption to allow them to do this, right?
 
Good god. $120 a month for water!! You may want to check with the folks in the front office of your complex. Could be an error. When I was in my apartment here in San Antonio I was once billed for my entire unit (like 8 apartments) rather than just my apartment alone. A quick visit to the office got it fixed. Good luck!
 
Originally posted by: rpl318
Good god. $120 a month for water!! You may want to check with the folks in the front office of your complex. Could be an error. When I was in my apartment here in San Antonio I was once billed for my entire unit (like 8 apartments) rather than just my apartment alone. A quick visit to the office got it fixed. Good luck!
Click to expand...


The thing is, the USAGE is about right. It's about 60 gallons a day, which isn't too bad. I usually shower twice (quick), do the dishes, occasionally cook and stuff. The RATES are what are way off.
 
Municipal, Gas and Water Utilities


Municipal Utilities
Municipal utilities are governed by a local board or city council. Utility rates and service policies are set by these local entities. Contact your local city council or utility board regarding municipal utilities such as electric and water service.

Water Utility Service
The Texas Commission on Environmental Quality (TCEQ) is responsible for the general supervision and oversight of water districts and utilities, including the processing of petitions to create a district and applications to approve a utility service area.

Information about filing a complaint with TCEQ can be found at: http://www.tnrcc.state.tx.us/e...cement/complaints.html

You may also e-mail complaints to the TCEQ at: cmplaint@tnrcc.state.tx.us

Contact the TCEQ (toll-free): 1-888-777-3186

Website: http://www.tceq.state.tx.us/

You may write to the TCEQ:

TCEQ
P.O. Box 13087
Austin, TX 78711-3087


 
You must log in or register to reply here.

TRENDING THREADS

Back
Top