Can I return something to BB bought from CC?

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L

LS20

Banned
Jan 22, 2002
5,858
0
0
short story short: bought expensive tv at BB. opened and used tv. received coupon at CC for same tv at lower price.

what id like to do is get that tv at CC, drive it over to BB and return it. im sure theyd appreciate me returning a brand new in-box tv than a used, open one.... but in your experience would they take it or does it have to be the very very same one i bought from them?

-------------------------------------------------
If you wish to play the game of fraud (bringing a new CC item to BB), I can assist you in having time to play it.

Otherwise follow some of the logical advice within the thread.

Anandtech Moderator
 
A

amol

Lifer
Jul 8, 2001
11,679
1
0
Can't pricematch? Is it a coupon or a flyer about a deal?

If not ... just suck it up.
 
L

LS20

Banned
Jan 22, 2002
5,858
0
0
Originally posted by: Reel
How long has it been since you bought it at Best Buy?
Click to expand...


4 days tops. its a (single) coupon deal, not regular price, so i dont think i can get them to pricematch.
 
S

sniperruff

Lifer
Apr 17, 2002
11,644
2
0
Originally posted by: axelfox
Suprised the ethics committee hasn't chimed in yet.
Click to expand...

he wanted to buy a new one from CC using coupon, then return the new one to BB. sounds ethical to me.
 
M

MixMasterTang

Diamond Member
Jul 23, 2001
3,167
176
106
Best Buy does not record the serial number of the item you buy. They may check the serial number of the item and make sure it matches the serial number on the box, but other than that I don't see you having a problem.
 
Pepsei

Pepsei

Lifer
Dec 14, 2001
12,895
1
0
i don't see a problem with this?

but does BB have something where you can show them the ad and just get the difference in money back? i know CC have it.
 
R

Reel

Diamond Member
Jul 14, 2001
4,484
0
76
Originally posted by: LS20
Originally posted by: Reel
How long has it been since you bought it at Best Buy?
Click to expand...


4 days tops. its a (single) coupon deal, not regular price, so i dont think i can get them to pricematch.
Click to expand...

Go in to Best Buy. Tell them that the price out the door at Circuit City is $X. You want them to match that price. If they don't, tell them that you will be bringing the TV back later that day after you purchase it at Circuit City for $X. If they still don't budge, bring the TV that you purchased at Best Buy back. There is no need to play a game and risk getting in trouble for switching the TV. You are well within your 30 day period and their policy does not apply a restocking fee. You give their customer service person a chance to do the right thing. If it fails, they lose money by selling it as an open box item.
 
U

unfalliblekrutch

Golden Member
May 2, 2005
1,418
0
0
I suppose the worst case senario is you get denied return from bb, and you have to return the new tv back to cc. You lose out on a bit of your time, but other than that, theres no reason not to try.
 
M

mercanucaribe

Banned
Oct 20, 2004
9,763
1
0
Originally posted by: KLin
I hope you DIAF you non-ethical person you.


Happy Axelfox? :p
Click to expand...

He's being more ethical than he would be if he returned the one that is already opened. He's trying to help BB, but chances are if he asked them, they wouldn't understand and would refuse.
 
waggy

waggy

No Lifer
Dec 14, 2000
68,143
10
81
Originally posted by: Reel
Originally posted by: LS20
Originally posted by: Reel
How long has it been since you bought it at Best Buy?
Click to expand...


4 days tops. its a (single) coupon deal, not regular price, so i dont think i can get them to pricematch.
Click to expand...

Go in to Best Buy. Tell them that the price out the door at Circuit City is $X. You want them to match that price. If they don't, tell them that you will be bringing the TV back later that day after you purchase it at Circuit City for $X. If they still don't budge, bring the TV that you purchased at Best Buy back. There is no need to play a game and risk getting in trouble for switching the TV. You are well within your 30 day period and their policy does not apply a restocking fee. You give their customer service person a chance to do the right thing. If it fails, they lose money by selling it as an open box item.
Click to expand...

FTW!

this is not unethical. he has a 30 day return olicy. he is not trying to cheat them by returning a older unit in the box.

a place has it cheaper. BB should pricmatch if not return it and go buy the other one.
 
I

iamaelephant

Diamond Member
Jul 25, 2004
3,816
1
81
Originally posted by: Reel
Originally posted by: LS20
Originally posted by: Reel
How long has it been since you bought it at Best Buy?
Click to expand...


4 days tops. its a (single) coupon deal, not regular price, so i dont think i can get them to pricematch.
Click to expand...

Go in to Best Buy. Tell them that the price out the door at Circuit City is $X. You want them to match that price. If they don't, tell them that you will be bringing the TV back later that day after you purchase it at Circuit City for $X. If they still don't budge, bring the TV that you purchased at Best Buy back. There is no need to play a game and risk getting in trouble for switching the TV. You are well within your 30 day period and their policy does not apply a restocking fee. You give their customer service person a chance to do the right thing. If it fails, they lose money by selling it as an open box item.
Click to expand...

:thumbsup: Excellent advice.

There is no ethical conflict here.
 
codeyf

codeyf

Lifer
Sep 6, 2000
11,854
3
81
I see no problems, and have done it before. Gave the previous place the opportunity to match after the purchase, and they didn't want to. Meanwhile I got a better price and extras from the other place. Returned the sealed unit back to the first place.
 
B

BigToque

Lifer
Oct 10, 1999
11,700
0
76
Originally posted by: Reel
Originally posted by: LS20
Originally posted by: Reel
How long has it been since you bought it at Best Buy?
Click to expand...


4 days tops. its a (single) coupon deal, not regular price, so i dont think i can get them to pricematch.
Click to expand...

Go in to Best Buy. Tell them that the price out the door at Circuit City is $X. You want them to match that price. If they don't, tell them that you will be bringing the TV back later that day after you purchase it at Circuit City for $X. If they still don't budge, bring the TV that you purchased at Best Buy back. There is no need to play a game and risk getting in trouble for switching the TV. You are well within your 30 day period and their policy does not apply a restocking fee. You give their customer service person a chance to do the right thing. If it fails, they lose money by selling it as an open box item.
Click to expand...

Good advice (does BB offer price matching?). If they don't do price matching then just return the TV. You are allowed to return it (within 30 days afaik) so there is no reason to feel bad.

Returning the unopened box (while ultimately being the best situation for BB) is still not the right thing to do.
 
T

thomsbrain

Lifer
Dec 4, 2001
18,148
1
0
i don't see an ethical problem with this. best buy gets a new TV in box. their costs are zero minus the re-stocking time, which is nothing.
 
B

BigPoppa

Golden Member
Oct 9, 1999
1,930
0
0
Maybe i'm missing something, but:

Why don't you return the item you bought at Best Buy to them? I don't remember there being a 15% restocking fee for opened TVs.
 
D

DarkKnight69

Golden Member
Jun 15, 2005
1,688
0
76
Originally posted by: LS20
short story short: bought expensive tv at BB. opened and used tv. received coupon at CC for same tv at lower price.

what id like to do is get that tv at CC, drive it over to BB and return it. im sure theyd appreciate me returning a brand new in-box tv than a used, open one.... but in your experience would they take it or does it have to be the very very same one i bought from them?
Click to expand...

If it is same UPC, you are good to go...BB will not care and then they wont lose $ on that TV. Sounds good to me!
 
A

akshatp

Diamond Member
Oct 15, 1999
8,349
0
76
Originally posted by: BigPoppa
Maybe i'm missing something, but:

Why don't you return the item you bought at Best Buy to them? I don't remember there being a 15% restocking fee for opened TVs.
Click to expand...

Becuase that would mean unhooking everything that he already set up, repacking it in the box, etc and then taking it to best buy; THEN setting up the new one...

Its easier for everyone involved if he asks BB to take the CC one.. But they probably won't, becuase they are boneheads
 
B

BillyBatson

Diamond Member
May 13, 2001
5,715
1
0
BB pricematches all their HD tv's so if you bought an HD tv you are good
if not then yes they will take it back as long as the box and item # is the same
 
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