can connect to internet, but not network

[fartonmyear]

so back home for thanksgiving and of course i have to fix the network. my sister's laptop can connect wire/lessly to the router's internet, but it can't connect to the network. when i go to "view workgroup computers" nothing shows up. when i type //computername, error. everything is at its default settings. please help. this is annoying me.

 

[ivwshane]

Can you ping the other computers by computer name or by IP?

 

[Goosemaster]

1. it's \\computername :laugh: Not a biggie..a bunch of people screw this up:laugh:

2. what type of OS does she have.

Helping you fix this would be a lot easier and faster via IM....

<---wheaties@gmail.com
<---aim: el goosemaster

 

[Goosemaster]

Originally posted by: ivwshane
Can you ping the other computers by computer name or by IP?

ah yes......try \\IP


her DNS is probably set to external servers which obviously can't see your internal NAT'd network.

 

[fartonmyear]

\\computername yeah my bad. that's what i meant. no i can't ping the compiuter/ip. xp.

 

[JackMDS]

May be this can Help: http://www.ezlan.net/sharing.html

:sun:

 

[fartonmyear]

someone please help. i can't ping any computers on the network. 127.0.0.1 works though. can't see shared files, can't see shared computers.

 

[Goosemaster]

Originally posted by: fartonmyear
someone please help. i can't ping any computers on the network. 127.0.0.1 works though. can't see shared files, can't see shared computers.

I'll help you if you want:


aim: el goosemaster
gtalk: wheaties@gmail.com

 

[ivwshane]

What are your dns settings?

 

[fartonmyear]

obtain dns server addresss automatically

 

[Atheus]

Gotta be local firewalls or some security setting on the router. Does the problem occur regardless of if you use wired or wireless? Can other machines see eachother? If the answer to both those questions is yes it's not the router.