Cablevision caps upload speed?!!

[welst10]

Been a happy optimum online customer for 2+ yrs. Started using bittorent 3 weeks ago. In the last couple days, my upload has been around 17KB/s (dropped from 100Kb/s). Spead test showed my connection is now 5700kbps/136kbps (used to be 10Mbps/1Mbps). They charge a big monthly fee and give you 1Mbps upload but don't allow you to use that capacity?


UPDATE: just called cablevision, the guy was very nice, he said "you uploaded for long period of time so we throttled the upload". I said I forgot to turn off my pc when I went to bed and that won't happen again. he said "that's fine, you can still do whatever you do, just do it little by little, not for long period of time, we're only doing so to protect the network." Sure I understand I said. he said I'll remove your cap. your speed should be fine in 2 minutes.

Just tested it. back to 10000/1000 bps! Guess I'll have to limit BT to <8 hrs per day now.

 

[Kalvin00]

Try calling them?

 

[aplefka]

Ghey

 

[Falloutboy]

call them but most likely they'll deny they did anything.

 

[welst10]

Originally posted by: Kalvin00
Try calling them?

definitely will call tomorrow. but if they refuse to remove the cap, I really don't have much of a choice, do i? Verizon dsl probably sucks even more. They need to break the cable monopoly (at least 2 operators to choose from).

 

[ultimatebob]

Have you been downloading a bunch of stuff from P2P networks lately? A lot of ISP's have been installing "packet shaping" software onto their network equipment that automatically throttles the bandwidth of customers who show network activity that looks like it's coming from file sharing applications like Limewire or BitTorrent.

 

[Falloutboy]

try to stop using BT for awhile also.. my isp will knock me down from 3000/300 too 1000/100 if I download more than 350mb in an hour but it goes right back up after about 30min when I stop dling

 

[Rickten]

head over to www.dslreports.com. Its common knowledge that OOL caps your upload if you use it a lot. There is nothing you can do once it happens.

 

[Goosemaster]

hello, I was calling to see why you have throttle my illegal downloads? Oh, you say that the RIAA is nipping at your toes and that you were being nice by jsut throttling me and not turning me over? so wait, your not going to disable the cap?

:roll:

 

[Adul]

try throttling your upload for bit torrents

 

[Falloutboy]

Originally posted by: Goosemaster

hello, I was calling to see why you have throttle my illegal downloads? Oh, you say that the RIAA is nipping at your toes and that you were being nice by jsut throttling me and not turning me over? so wait, your not going to disable the cap?

:roll:

god just because he's using BT doesn't mean it ileagle!!!!!!!!!!

:|

 

[Mandos]

I can't stand how they can just cap you and that be legal. Seems to me we should have an exact limit, like be gauranteed something high. My U/L: caps at 40kb/s and I think thats just sad for 40$ a month.

 

[Goosemaster]

Originally posted by: Falloutboy

Originally posted by: Goosemaster

hello, I was calling to see why you have throttle my illegal downloads? Oh, you say that the RIAA is nipping at your toes and that you were being nice by jsut throttling me and not turning me over? so wait, your not going to disable the cap?

:roll:

god just because he's using BT doesn't mean it ileagle!!!!!!!!!!

:|

shut up you...you are ruing all my fun

Obviously it doesn;t mean that. I am simply hypothesizeing that most of the bittorrent traffic on the internet is probavbly illegal in nature, and THAT is what OO/Cable vision is worried about and what they think his traffic is.

Nothing more than a hypothesis.

 

[welst10]

Originally posted by: Adul
try throttling your upload for bit torrents

If I do that, my download will be slow.

 

[DaWhim]

that has been going on for at least 2 years. I have been capped for a few times. simply just call up and tell them my son turned on kazaa and forgot to disable the upload.

www.netlimiter.com <---good if you want to cap speed.

 

[DaWhim]

always keep your speed below 50kb/s should be fine, if that is constant. you can usually upload at 110kb/s for a few hours before they cap you.

 

[ultimatebob]

Originally posted by: Mandos
I can't stand how they can just cap you and that be legal. Seems to me we should have an exact limit, like be gauranteed something high. My U/L: caps at 40kb/s and I think thats just sad for 40$ a month.

Most ISP's are smart enough not to guarantee speeds for their consumer service for legal and technical reasons. That's why ISP's use language like "Up to 100 times faster than 56K" when describing their speeds.

 

[aplefka]

Originally posted by: DaWhim
that has been going on for at least 2 years. I have been capped for a few times. simply just call up and tell them my son turned on kazaa and forgot to disable the upload.

www.netlimiter.com <---good if you want to cap speed.

Hahaha you told them your son used Kazaa and they didn't sh1t a solid-gold brick?

 

[tomt4535]

yes cablevision has a legal monoply in our area, so they control everything. they raise prices, and dont do anything to better their services. they cap people for uploading too much, even one month. i know people who ran local game servers for their friends to play CS on and they got capped. they dont give you a warning, and sometimes they dont tell you when they are capping you. they cap not only peoples uploads, but peoples download speeds as well. even for a slight overage in bandwith per month, they will give you a real harsh cap. cablevision sucks, if i had a choice, i wouldnt be using their service right now.

 

[welst10]

Originally posted by: Goosemaster

Originally posted by: Falloutboy

Originally posted by: Goosemaster

hello, I was calling to see why you have throttle my illegal downloads? Oh, you say that the RIAA is nipping at your toes and that you were being nice by jsut throttling me and not turning me over? so wait, your not going to disable the cap?

:roll:

god just because he's using BT doesn't mean it ileagle!!!!!!!!!!

:|

shut up you...you are ruing all my fun

Obviously it doesn;t mean that. I am simply hypothesizeing that most of the bittorrent traffic on the internet is probavbly illegal in nature, and THAT is what OO/Cable vision is worried about and what they think his traffic is.

Nothing more than a hypothesis.

Personally I haven't downloaded a single movie by any of the hollywood studios. If I want to copy movies, I have online rental membership. The thing is they just cap you regardless whether your downloading is legal or not. That's just fvcked up.

Basically, their policy is: you can get 10mpbs/1mbps only when all you do is surfing web, checking email.

 

[DaWhim]

Originally posted by: aplefka

Originally posted by: DaWhim
that has been going on for at least 2 years. I have been capped for a few times. simply just call up and tell them my son turned on kazaa and forgot to disable the upload.

www.netlimiter.com <---good if you want to cap speed.

Hahaha you told them your son used Kazaa and they didn't sh1t a solid-gold brick?

it was the time right before when RIAA was suing everyone who were using kazaa download music. I just gave them some lame excuses.

the other time, I told them I was playing webcam with a buddy and forgot to turn it off.

 

[Goosemaster]

Originally posted by: welst10

Originally posted by: Goosemaster

Originally posted by: Falloutboy

Originally posted by: Goosemaster

hello, I was calling to see why you have throttle my illegal downloads? Oh, you say that the RIAA is nipping at your toes and that you were being nice by jsut throttling me and not turning me over? so wait, your not going to disable the cap?

:roll:

god just because he's using BT doesn't mean it ileagle!!!!!!!!!!

:|

shut up you...you are ruing all my fun

Obviously it doesn;t mean that. I am simply hypothesizeing that most of the bittorrent traffic on the internet is probavbly illegal in nature, and THAT is what OO/Cable vision is worried about and what they think his traffic is.

Nothing more than a hypothesis.

Personally I haven't downloaded a single movie by any of the hollywood studios. If I want to copy movies, I have online rental membership. The thing is they just cap you regardless whether it's legal or not. That's just fvcked up.

Hell, I only use it for game demo's and to download the show enterprise as my PVR always somehow screws up the recording, but the ISPs are forced to generalize...

 

[aplefka]

Sounds like they're pretty bad. Opens my eyes and makes me realize while Comcast blows, there is worse out there.

:beer: for all you Cablevision customers.

 

[Goosemaster]

Taken from here

19. Limitation of Liability:

(a) Subscriber expressly agrees that the use of Optimum Online Services, software and Equipment, as well as the purchase, download, or use of any third-party product or service provided by or accessed through Optimum Online Service, is at Subscriber's sole risk and Subscriber acknowledges that this service and these materials are provided "as is" and "as available" for Subscriber's use, without warranties of any kind, whether express or implied. Neither Cablevision nor any third-party provider of services or products makes any representations or warranties with respect to any product or service offered through the Optimum Online Service or the Services, and Cablevision shall not be party to nor responsible for monitoring any transaction between Subscriber and third-party providers of products or services.

(b) Unless otherwise specifically provided in this Agreement, Cablevision will not be liable to the Subscriber or to any third party for:

(i) any direct, indirect, incidental, special, punitive or consequential losses or damages, including loss of profits, loss of earnings, loss of business opportunities and personal injuries (including death), resulting directly or indirectly out of, or otherwise arising in connection with the use of Optimum Online Service by the Subscriber or any other use of the Services including without limitation, any damage resulting from or arising out of the Subscriber's reliance on or use of the Optimum Online Service or the Services, or the mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, transmission, or any failure of performance of the Optimum Online Service or the Services; and

(ii) any losses, claims, damages, expenses, liabilities or costs (including legal fees) resulting directly or indirectly out of, or otherwise arising in connection with, any allegation, claim, suit or other proceeding based upon a contention that the use of the Optimum Online Service or the Services by the Subscriber or a third party infringes the copyright, patent, trade-mark, trade secret, confidentiality, privacy, or other industrial or intellectual property rights or contractual rights of any third party. This limitation applies to the acts, omissions, negligence and gross negligence of Cablevision, its officers, employees, agents, contractors or representatives which, but for this provision, would give rise to a cause of action against Cablevision in contract, tort or any other legal doctrine.

THey are not "evil." They simply oversell their available bandwidth to turn a profit...welcome to capitalism.

Oh, and stop bitching. You people were the ones who signed on the dotted line.

 

[NikPreviousAcct]

If you pay extra for a larger upload and they no longer provide you with that service, just call them and remove that option from your bill so you're not paying for something you're not getting.

Honestly, if you don't like it, get another ISP. If you don't want to, just deal with it.