Cable Modem Problem

[causearuckus]

Ok, I have a new computer I built with a ASUS AV8 Deluxe mobo. It was at my friends house with his DSL and the net worked fine. I bring it home and hook it up to my Motorolla Surfboard cable modem., and it doesnt connect to the net.... the DHCP wont assign this new computer an IP, wtf! I hook up this other computer and it works fine.... what should I do?>

 

[Heisenberg]

Did you power cycle the modem?

 

[causearuckus]

what does this mean>?

 

[Heisenberg]

Unplug it and plug it back in, then connect your PC.

 

[tami]

is it the same DSL service that both of you are sharing? a lot of companies need an actual technician to call them and activate the DSL modem using a specific number that is on the modem itself.

 

[causearuckus]

yeah, did that...I know the problem is that the DHCP wont assign this computer an IP address... and ive tried both ethernet and USB connection from the modem

 

[causearuckus]

Originally posted by: tami
is it the same DSL service that both of you are sharing? a lot of companies need an actual technician to call them and activate the DSL modem using a specific number that is on the modem itself.

no no, He has dsl, I have Cable internet...he set it up at his house. and now I got it at home

 

[TuxDave]

Perhaps your cable provider uses MAC address to deny/allow people access on the network. Clone your MAC address to match the original computer.

 

[WannaFly]

Chances are your Cable company is doing MAC Address filtering and you need to call them and give them your new MAC address - RR does that here in central florida.

 

[causearuckus]

Originally posted by: TuxDave
Perhaps your cable provider uses MAC address to deny/allow people access on the network. Clone your MAC address to match the original computer.

Not sure, that might be it, but like, both my laptop and original desktop works on the modem...

 

[warcrow]

do this

- start button
- run
- "cmd"
- type "ipconfig /all"

...tell me what you find.

 

[BuckMaster]

Perhaps your cable provider uses MAC address to deny/allow people access on the network. Clone your MAC address to match the original computer.

What he said. Ive seen this happen before.

 

[KLin]

FORMAT C: is the only option.

 

[TuxDave]

Originally posted by: causearuckus

Originally posted by: TuxDave
Perhaps your cable provider uses MAC address to deny/allow people access on the network. Clone your MAC address to match the original computer.

Not sure, that might be it, but like, both my laptop and original desktop works on the modem...

Weird... I dunno then. I couldn't get my router on the comcast cable until I cloned its mac address to match my computer. It was a pain in the ass to setup.

 

[causearuckus]

Originally posted by: warcrow
do this

- start button
- run
- "cmd"
- type "ipconfig /all"

...tell me what you find.

what exactly do u want from that> theres a lot

 

[causearuckus]

Ill do the MAC address thing, but I dont know where to change it at

 

[Juice Box]

ok, its fixed!! i was at his house trying to set that up. it was the MAC address thing, thanks for all ur help!!

 

[NikPreviousAcct]

Good grief. Call your damn ISP. :roll: