burning cd and dvdrom problem: I need help

[mikerand]

i have a dfi ultra lan party mother board
a samsung cd rw drive
and a dvd rw drive
attached to the motherboard using a regular ribbon cable (not a high speed one)
the drives are seen correctly by win xp and can read and play data and music cds
but when using either xp's built in burning software or nero 6 ultra eddition they cant burn

the error message i get is scuzzy controler error burn terminated

I do not understand this since they are attached to the ide connector on the motherboard not a scuzzy connector
i have changed the cable and the ide connector the drives are attached to but this did not work

any suggestions on what could be causing the problem and how to fix it?

turning off in cd seems to help some. here is part of what nero info tools says about my system

Nero InfoTool 2.07

Drive Information
------------------
Drive : DVDRW IDE1004
Type : DVD-R/RW Combo Drive
Firmware Version : 0038
Buffer Size : 2 MB
Date : ?
Serial Number : AD76FD5E
Vendor Specific :


Drive Letter : H:\
Location : 1:0
Mechanism : Tray
Read Speed : 40, 32, 28, 24, 20, 16, 8, 4 X
Write Speed : 40, 32, 24, 16, 10, 4 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read Digital Audio : Yes
Read CD+G : No
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD-RAM : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO 16, RAW DAO 16

Region Protection Control : RPC II
Region : 1
Changes User : 4
Changes Vendor : 4

Disc Information (H:\)
-------------------
Type : - no disc inserted -


Drive Information
------------------
Drive : SAMSUNG CD-R/RW SW-252F
Type : CD-RW Recorder
Firmware Version : R800
Buffer Size : 2 MB
Date : ?
Serial Number : ?
Vendor Specific : COM
Drive Letter : I:\
Location : 1:1
Mechanism : Tray
Read Speed : 40 X
Write Speed : 52 X

Read CD Text : Yes
Return C2 Pointers : No
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : No
Read DVD-RAM : No
Read DVD-R : No
Read DVD-RW : No
Read DVD+R : No
Read DVD+RW : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : No
Write DVD-RW : No
Write DVD+R : No
Write DVD+RW : No
Write DVD-RAM : No
Buffer Underrun Protection : Yes
Mount Rainier : Yes
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96


Disc Information (I:\)
-------------------
Type : - no disc inserted -


Drive Information
------------------
Drive : CD-R/RW CW099D CD-R/RW
Type : CD-RW Recorder
Firmware Version : 13SM
Buffer Size : 2 MB
Date : ?
Serial Number : ?
Vendor Specific : CW099D
Drive Letter : J:\
Location : 2:0
Mechanism : Tray
Read Speed : 52, 51, 50, 49, 48, 47, 46, 45, 44, 43, 42, 41, 40, 39, 38, 37, 36, 35, 34, 33, 32, 31, 30, 29, 28, 27, 26, 25, 24, 23, 22, 21, 20, 19, 18, 17, 16, 15, 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1 X
Write Speed : 52, 48, 40, 32, 28, 24, 20, 16, 12, 8, 4 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : No
Read DVD-RAM : No
Read DVD-R : No
Read DVD-RW : No
Read DVD+R : No
Read DVD+RW : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : No
Write DVD-RW : No
Write DVD+R : No
Write DVD+RW : No
Write DVD-RAM : No
Buffer Underrun Protection : Yes
Mount Rainier : Yes
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96


Disc Information (J:\)
-------------------
Type : - no disc inserted -


Interface Information
---------------------
Adapter 1
---------
Description : Unknown Adapter

Driver
Description : system32\drivers\hpt3xx.sys
Company : HighPoint Technologies, Inc.
Version : v2.344.0507
Description : HPT3xx Miniport Driver

Attached Devices
Description : ID 0 (0): HPT37x RAID 1.5 Array 2.00
Type : Disk Drive
Description : ID 0 (0): HPT RCM DEVICE
Type : Disk Drive

Adapter 2
---------
Description : Unknown Adapter

Driver
Description : system32\drivers\nvidesm.sys
Company : NVIDIA Corporation
Version : 5.10.2600.0307 built by: WinDDK
Description : NVIDIA® nForce(TM) IDE Driver

Attached Devices
Description : ID 0 (0): DVDRW IDE1004 0038
Type : CD-Rom Drive
Autorun : On
Description : ID 1 (0): SAMSUNG CD-R/RW SW-252F R800
Type : CD-Rom Drive
Autorun : On

 

[Richard98]

Do you have DMA enabled on the IDE controller?

 

[mikerand]

how would i check this? I looked under properties in the device manager window and it is not listed there.

 

[airfoil]

DMA settings can be found under the properties of the IDE controller, not the drive itself. Go to IDE/ATAPI controllers in Device Manager and check the settings of each individual channel.

Based on the information you provided, it does look like you have the drives connected to a Highpoint controller which is probably the onboard RAID solution, not the regular IDE channels. IDE cards & onboard RAID solutions are typically recognized by XP as SCSI devices, so nothing to worry about on that count. You'd need to enable DMA on the Highpoint controller in this case, for the individual channels.

 

[mikerand]

i went to help and found out about using system information to look at my cdrom info. how do check dma status of the controler?

under hardware resources it says dma which when selected says channel 4 direct memory access controler

under cdrom it says:

(note: a usb external cdrom i have [not listed below] can burn fine)

Drive H:
Description CD-ROM Drive
Media Loaded No
Media Type CD-ROM
Name DVDRW IDE1004 SCSI CdRom Device
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate Not Available
SCSI Target ID 0
PNP Device ID SCSI\CDROM&VEN_DVDRW&PROD_IDE1004&REV_0038\4&3F0F80F&0&100
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.1106 (xpsp1.020828-1920), 46.38 KB (47,488 bytes), 8/23/2001 8:00 AM)

Drive I:
Description CD-ROM Drive
Media Loaded No
Media Type CD-ROM
Name SAMSUNG CD-R/RW SW-252F SCSI CdRom Device
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate Not Available
SCSI Target ID 1
PNP Device ID SCSI\CDROM&VEN_SAMSUNG&PROD_CD-R/RW_SW-252F&REV_R800\4&3F0F80F&0&110
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.1106 (xpsp1.020828-1920), 46.38 KB (47,488 bytes), 8/23/2001 8:00 AM)

 

[mikerand]

i have a raid 1.5 array of 2 hard drives running on the highpoint controller. the cdrom drives are connected to one of the main ide controler connections on the mother board. they work off the nforce bios according to the system.

 

[mikerand]

i have a raid 1.5 array of 2 hard drives running on the highpoint controller. no cdroms. the cdrom drives are connected to one of the main ide controler connections on the mother board. according to the device manager they work off the nvidia controler according to the system. when i click on resources i see i o channels and this device is working properly. i dont see a listing of channels per se.

 

[mikerand]

how do i enable dma on the nvidia controller?

 

[airfoil]

Go to Device Manager, then to IDE/ATAPI controllers and then double-click the Primary / Secondary IDE channels.

On the properties that pop-up, go to the Advanced setting tab. You should be able to see the current transfer mode - if not Ultra DMA, then select DMA if available under transfer mode.

If you havent already done so, set each optical drive as a Master on an independent channel.

 

[mikerand]

I attached the cdrom drives as suggested here. one to each of its own ribbon cable as master each plugging into a primary ide connector slot.

it made no difference still cant burn. when i run a simulated burn using the nero software the system does not freeze up and it gets to the end of the simulartion (no disk is created) but i do get the error message

Can only write at 4x instead of 40x,

because speed of source data is too slow

it then does this

as to checking dma settings i still dont see where to to this

you suggest:
Go to Device Manager, then to IDE/ATAPI controllers and then double-click the Primary / Secondary IDE channels.
On the properties that pop-up, go to the Advanced setting tab. You should be able to see the current transfer mode - if not Ultra DMA,
then select DMA if available under transfer mode.

on my system i Go to Device Manager, then to IDE/ATAPI controllers where i have only one device nvidia nforce ide controller listed. i double click there is no listing of primary secondary ide channels. i have tabs for general, driver and resources. no listing for dma of any kind that i can see.

any ideas? thanks for your help so far.

 

[mikerand]

interesting: i went to another system that has an intel ata atapi controller and it has the primary ide channel and 2ndary channel you mention and i see the dma settings there.

the dfi motherboard does not have a listing for primary ide channel in device manager. this might be an nforce chipset win xp driver problem...