BSOD

[Beltar]

My computer is giving me blue screens. Whenever I do a restore it fixes it right back up and it works for a while. I think it might be something to do with the network driver but I can't tell. I've made sure the driver is updated and everthing. I've looked at the dumjp file and I'm not sure what it is saying is the problem. It says dne64x.sys probably caused the problem. I can't seem to find any info about that. I have the dump file still if it would help. Anyone have any ideas?

 

[law9933]

You could test the HD & memory (do you have two Sticks?) Is it clean inside & all fans running up to speed?

 

[Beltar]

I'm running 2 2 gig sticks of A-Data RAM. I ran memtest86 and it hasn't returned any errors. What would you recommend to test the hard drive with?

It's pretty clean inside and the temps seem to be fine. I've ran core temp and the temps aren't very high at all.

 

[dclive]

If the debugger consistently says dne64x.sys is the problem, then dne64x.sys is probably the problem. Find the file on your system, figure out who made it, and post your results. It's likely you'll simply need to get a newer version of that driver from the manufacturer.

 

[law9933]

I don't know, but when I Googled it all that came up is Prevx Malware Names (Didn't see it listed, but?)

Running scans in Safe Mode works the best. When all else fails>

HJT=HijackThis is a program that creates a log of your registry that with the help of a adviser will find & remove any virus or malware that may be in you PC.

A post by pcpitstop.com adviser Juliet

Download Trend Micro Hijack This? and save to desktop.
It is important that you uninstall any previous versions by using Add/Remove programs in your control panel before installing a newer version.
Doubleclick the HJTInstall.exe to start it.
By default it will install HijackThis in the Program Files\Trendmicro folder and create a desktop shortcut.

Accept the license agreement by clicking the "I Accept" button.
Click on the "Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click "Save log" to save the log file and then the log will open in Notepad.
Click on Edit-> Select All then click on "Edit -> Copy" to copy the entire contents of the log.

Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.


I saw a post where memtest did not catch the problem (use one stick at a time?)
The HD manufacturer has tests to run for their HDs

 

[dclive]

We already know where the problem is (the driver the OP posted) so I suggest we start with eliminating or upgrading that - the former if it's malware, the latter if it isn't.

 

[Beltar]

I found the file. It doesn't give much information about it when I look at it. It says it's deterministic network enhancer. I don't know what program it's tied to, or what program would need it. My only guess is a VPN client for my school. I just uninstalled the VPN client (I don't need it really) and the dne64x.sys file is still there so it must not be it. Any ideas what to do now?

Thanks for all the help guys.

 

[dclive]

Now that you uninstalled the VPN client, does BSOD behavior change? Has the crashing stopped?

 

[Beltar]

Originally posted by: dclive
Now that you uninstalled the VPN client, does BSOD behavior change? Has the crashing stopped?

Nope it happened again and the dump file said the same thing as before. I think I can recreate the problem though now. I sent another e-mail to the bluescreens email address in your sig. It seems like if I ever do a change in my network setup (change router, add a switch, direct connect to modem) it will cause the bluescreen, so I can kind of recreate the probelm now. Still not sure why it's doing it, but it seems to definitely be something to do with the network driver.

 

[dclive]

Originally posted by: Beltar

Originally posted by: dclive
Now that you uninstalled the VPN client, does BSOD behavior change? Has the crashing stopped?

Nope it happened again and the dump file said the same thing as before. I think I can recreate the problem though now. I sent another e-mail to the bluescreens email address in your sig. It seems like if I ever do a change in my network setup (change router, add a switch, direct connect to modem) it will cause the bluescreen, so I can kind of recreate the probelm now. Still not sure why it's doing it, but it seems to definitely be something to do with the network driver.

Figure out what is using that dne64x.sys driver. Pull up properties on it. Disable it and see what happens - or just rename it slightly.

 

[Beltar]

I'll try messing around with it in a couple days and post what happens. I have finals for school right now.