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BSOD help

P

palladium

Senior member
I got a BSOD while trying to open up a .mkv file. This has never happened before (I do get BSODs in the past but they are due to my video card beong OC'ed too much - this time around it is at stock). Fortunately I have Windbg installed so I did a wee debug. Here is the output:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff9600012f250, Address of the instruction which caused the bugcheck
Arg3: fffffa6010efafe0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
win32k!PFEOBJ::vFreepfdg+e8
fffff960`0012f250 0fba60300f bt dword ptr [rax+30h],0Fh

CONTEXT: fffffa6010efafe0 -- (.cxr 0xfffffa6010efafe0)
rax=0000fe1f0000ff1f rbx=0000000000000000 rcx=fffff900c297e6d0
rdx=fffffa800c7f13d0 rsi=fffff900c3351a50 rdi=fffffa6010efb890
rip=fffff9600012f250 rsp=fffffa6010efb840 rbp=fffffa6010efb8f0
r8=0000000000000000 r9=0000000000000000 r10=fffffa6010efb8d0
r11=fffffa800db44bb0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000001
iopl=0 nv up ei pl nz na po cy
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010207
win32k!PFEOBJ::vFreepfdg+0xe8:
fffff960`0012f250 0fba60300f bt dword ptr [rax+30h],0Fh ds:002b:0000fe1f`0000ff4f=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: mplayerc.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff960002f2600 to fffff9600012f250

STACK_TEXT:


FOLLOWUP_IP:
win32k!PFEOBJ::vFreepfdg+e8
fffff960`0012f250 0fba60300f bt dword ptr [rax+30h],0Fh

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: win32k!PFEOBJ::vFreepfdg+e8

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: win32k

IMAGE_NAME: win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4d1de5b7

STACK_COMMAND: .cxr 0xfffffa6010efafe0 ; kb

FAILURE_BUCKET_ID: X64_0x3B_win32k!PFEOBJ::vFreepfdg+e8

BUCKET_ID: X64_0x3B_win32k!PFEOBJ::vFreepfdg+e8

Followup: MachineOwner
---------

Someone please help me to figure out whats going on... Thanks a bunch!
 
Normally for an mkv file I'd use VLC to play it. Not media player classic.

I would turn off "Automatically Restart" on system failure under the advanced tab in your system properties. (i.e. Right click on Computer, Properties, Advanced System Settings) This will allow you to see the error code on the BSOD. I would also check the system event logs. It will give a clearer indication of what is occurring.
 
sound like the video card is going.cuz you say that you did get the bsod before and it was because of the overclocking.
 
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