• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Bought a used car, dealership did not disclose accident.

cr2250 said:
I paid 27.2k before TTL. Vehicle was not in use until 1/1/16

I texted the used car salesman asking for an explanation. I still have the vehicle history reports they gave me.
They had to have known as it was a dealership owned vehicle and it was repaired at their onsite collision center. I am hoping that this was just to refurbish the front bumper for the CPO process but I'm not entirely sure.
Click to expand...

can you call the shop it was fixed at and get some more information on it?

also giving you a clean report when it was anything but is shady.
 
If you want to take it a step further, you could contact the insurance company and try to get detail on the accident, including photos and reports.

If all that was repaired was the front bumper, it must have been a really minor accident. Most moderate accidents in today's cars require the replacement of numerous items because of the crumple factor.

Either way though, you will need to get your evidence tallied up so that you can go back to the dealership to negotiate. If they don't play ball, just file a case in small claims court for reasonable depreciation of the accident.
 
So it was this dealerships loaner vehicle? Involved in an accident. Repaired at THEIR accident center. And they gave you reports indicating it was accident free?

Dirty. Decide on what you want to make it right. I'd be polite but firm.
 
So lifetime warranty on paintwork.

I like the dealership so I'm not looking to sour the relationship. This seems fair to me. Maybe it happens all the time and no one knows.
 
Our Lexus had minor damage to the front and rear bumpers. It was backed into while parked (very minor damage) and our garage door scraped the rear bumper because my wife didn't pull in far enough once before closing it. There was an insurance claim on the front bumper but we paid for the repair to the rear bumper out of pocket. Doesn't take much damage to necessitate replacing a plastic bumper. Can you get a copy of what work was done and how much it cost? If it was under $1000 I wouldn't worry about it.
 
Normally I wouldn't worry about a painted or repainted bumper cover - those things get scratched. But, if you want to punish them for lying to you, does your state have any kind of lemon law or return policy?

Here, you get 30 days no questions asked. If you honestly feel you were lied to, don't reward that behavior - return it, tell the manager or owner why, and take your business elsewhere. Your dick won't fall off if you buy a Honda instead.
 
Ask yoirself if u would have paid the same price of the vehicle had u the hindsight it was reported with collisiom damage.

If not, it wont hurt to renegotiate. They should have disclosed what apparently is listed as a collision repair
 
Do repainted bumpers hold up well these days? Concerning if the dealership just wanted it repaired well enough to sell.
 
You should see it on the windshield and the driver's side door. If it's not there on one or both, then I'd say get rid of the car, something's shady...
VIN-location.jpg
 
cr2250 said:
Should there be a VIN sticker on the hood? I always thought manufacturers put the VIN on major panels on vehicles, such as a hood or doors.

Cause I don't see any stickers indicating any sort of VIN.
Click to expand...
on a 08 prius i've seen them under the hood, on both fenders (near the strut mounts iirc), and on the aluminum bumper reinforcement. they were all black stickers with the toyota logo in the background. None on the plastic bumper cover. dunno what lexus would do differently
 
cr2250 said:
Should there be a VIN sticker on the hood? I always thought manufacturers put the VIN on major panels on vehicles, such as a hood or doors.

Cause I don't see any stickers indicating any sort of VIN.
Click to expand...
The more obvious sign would be witness marks on the bolts holding the hood to the hinges, and/or a mismatch between the finish on the hood and the hinges.
 
"Hi, the CT was not in an accident, the front bumper was scuffed and repainted, very common and nothing to worry about. Let me know if I can answer any further questions you may have. Thank you!"
Click to expand...

BS meter = high. 😀

I'd at least deal with another salesman next time. He knew the bumper had been damaged and repainted and hid it from you. There's 2 insurance claim numbers, so probably another vehicle involved?

It's a very minor accident, I wouldn't worry about the car, but it shows in your report and drops the car's value a bit.
 
Spicedaddy said:
BS meter = high. 😀

I'd at least deal with another salesman next time. He knew the bumper had been damaged and repainted and hid it from you. There's 2 insurance claim numbers, so probably another vehicle involved?

It's a very minor accident, I wouldn't worry about the car, but it shows in your report and drops the car's value a bit.
Click to expand...

If he plans on keeping it for 4-5 years and putting 60-70k miles on it that is going to be virtually meaningless. As long as he maintains it and keeps it looking nice the car will hold its value about as well as any other car in its class/price range. I had a Nissan Maxima that had 3 insurance claims (all of them were parking lot damage involving the left side oddly) against it and after 10 years and 120,000 miles it netted me $3500 on trade in which I thought was fair.
 
Without a more detailed vehicle inspection, a repainted bumper cover is a tempest in a teapot. A very high percentage of used vehicles have one or both bumper covers repainted to make them more presentable for sale. There are guys out there making a living doing little else but bumpers for car lots.
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top