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Boot problem with USB cable modem

AMCRambler

AMCRambler

Diamond Member
A friend here at work is have a problem with her father's computer and I can't find anything on the web to help. Thought maybe some AT'ers might have an idea. The machine is an HP running Windows 98SE(I know, I know, boooo hissssssss). He's got an RCA DCM425 cable modem(didn't even know RCA made cable modems) and no NIC so it's got to be plugged in via usb. Even though the drivers are installed and the modem works in Windows, the pc will not boot with the modem plugged in. It hangs when it is loading Windows. As long as he boots up without the modem plugged in and plugs it in after Windows is booted, it will work fine. Wondering if any of you ahve had experiences with Windows hanging up during boot due to a USB device and if you've found any solutions. I think I might tell her to just get him a network card and connect the modem that way. Would probably be the easiest fix.
 
Bios update maybe.... we had a similar situation here at work, bought brand new usb barcode readers to replace old ps2 ones, and the pcs (dell gx280) would hang (at post no less) so we had to actually downgrade the bios to an earlier version.... very weird!!!
 
A few months ago, I dumped my RCA cable modem. It was getting flaky. The USB option is not a good one because during boot, there is Internet handshaking going on with several apps - not the least of which is the XP OS. The easy fix is to disconnect the USB cable modem from the computer when booting. The best solution is install a NIC and connect "normally."
 
Originally posted by: corkyg
A few months ago, I dumped my RCA cable modem. It was getting flaky. The USB option is not a good one because during boot, there is Internet handshaking going on with several apps - not the least of which is the XP OS. The easy fix is to disconnect the USB cable modem from the computer when booting. The best solution is install a NIC and connect "normally."
Click to expand...

Yeah that's what I ended up recommending to her. Network cards are cheap enough now so it shouldn't be a big deal. She's just got to make sure she gets a Windows 98 compatible one.
 
no man, you need make sure you're using a GOLD-PLATED usb cable, like the 30 dollar ones from Best Buy or Staples or whatever. you get what you pay for, and in this case, the electrons aren't going all through as they should, but a gold-plated cable will have much BETTER electron flow!




haha, jk
 
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