BOOT Failure

Timon69I

Junior Member
Aug 24, 2010
8
0
0
My problem IS this when I BOOT up on my brothers laptop

Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unkown
Problem Signature 04: 21201024
Problem Signature 05 AutoFailover
Problem Signature 06: 18
Problem Signature 07: CorruptFile
OS Virsion: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Please Please HELP me :(
 

Harvey

Administrator<br>Elite Member
Oct 9, 1999
35,057
67
91
Searching Google for "Problem Event Name: StartupRepairOffline" (in quotes), I found this page on Microsoft's support forum with a support reply to someone posting about exactly the same problem:

Hi Wrinkledlion,

Thank you for visiting Microsoft Answers!

Check if you can boot into Safe Mode.

Safe mode starts Windows with a limited set of files and drivers. Startup programs do not run in safe mode, and only the basic drivers needed to start Windows are installed.

Safe mode is useful for troubleshooting problems with programs and drivers that might not start correctly, or that might prevent Windows from starting correctly. If a problem does not reappear when you start in safe mode, you can eliminate the default settings and basic device drivers as possible causes. If a recently installed program, device, or driver prevents Windows from running correctly, you can start your computer in safe mode and then remove the program that is causing the problem.

1. Restart your computer.

Click the Start button, click the arrow next to the Lock button, and then click Restart.

2. Do one of the following:

If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in safe mode, and then press F8.

3. On the Advanced Boot Options screen, use the arrow keys to highlight the safe mode option you want, and then press ENTER. Log on to your computer with a user account that has administrator rights.

When your computer is in safe mode, you'll see the words Safe Mode in the corners of the display. To exit safe mode, restart your computer and let Windows start normally.

For more information visit the following link:

http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode


Method 2:

If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected. For example, some Windows functions may not work, or Windows may crash. The System File Checker tool (SFC.exe) scans for missing or corrupted system files and repairs them.

Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file. To do this, follow these steps:

1. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

2. Type the following command, and then press ENTER:

sfc /scannow

The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.


Check out this link which talks about &#8220;How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7&#8221;

http://support.microsoft.com/kb/929833


Let me know if this helped.

Regards,

Divya R &#8211; Microsoft Support.

That looks like a good place to start. Good luck. :)
 
Last edited:

Harvey

Administrator<br>Elite Member
Oct 9, 1999
35,057
67
91
Bet you didn't go to the page on Microsoft's forum. :eek: If you had, you'd have found the next post by the OP:

My computer can't seem to open in safe mode... I tried opening the command prompt under "Advanced Options for System Recovery and Support," but it says "There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again." No matter how many times I reboot, though, it makes no difference.

Isn't there a way I can repair this using the W7 installation DVD?

or the reply from a Microsoft tech:

Yes. Just boot from DVD and choose Startup Repair option

If you don't get a good answer, there, follow the first link to my Google search. You'll find more links to posts by others with the same problem and maybe some answers. :)
 
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Harvey

Administrator<br>Elite Member
Oct 9, 1999
35,057
67
91
Depending the maker and on how old the machine is, you may never have had it. I know newer HP/Compaq machines don't supply them. They give you the ability to burn one (count 'em on one finger) set of Recovery DVD's. If that's how your machine was set, you've screwed the pooch by not doing it.

Again, depending the maker, all may not be lost. Try contacting the manufacturer's tech support. They may sell you a set for a very affordable price, maybe between $25 - $35.

The reason they can do that is, they're not selling you a copy of Windows. The sticker on the bottom of the machine shows that you own a license. They're just selling you the installation medium for the license you already own.

If you or your brother is a college student with a .edu e-mail address at your school, another possiblity would be to take advantage of Microsoft's offer for a copy of Windows 7 Professional for $30. The offer is in the lower right corner of the page. If that costs less, you'll have the Pro version, instead of the Home version. :cool:

Before your start installing it, you'll want to go to the manufacturer's site to download all the drivers for your machine, but you'll be starting with a fresh installation and current versions of all the drivers, and you can skip installing the bloatware that came with the machine when it was new.

If you go that route, copy all the drivers to a CD or flash drive. After you do the basic installation, copy all the drivers to a sub-folder in the Downloads folder, and install them from there.

If you need to save any files, before you start, remove the drive from the machine, and connect it as a slave to another machine to save them. If you need a way to connect a notebook drive to another machine, buy an adapter like this one that can connect any SATA or PATA full size or notebook drive to a USB port on another machine.
 
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rm_dimns

Member
Aug 23, 2010
79
0
0
Use default setting in BIOS or try reinstalling the Operating System. Lets see if that will work.