Boot failure after mouse driver installation

KhanAlf

Member
Dec 12, 2002
98
1
71
Question to computer builders,

I purchased a new pre-built computer (specs below) and this morning after setting it up, I tried to update my Logitech mouse drivers. Afterwards, I got some error message, I rebooted the computer, got a BSOD, rebooted then again and after that reboot, I have had nothing but an endless loop of reboots.

Immediately after the memory check, the computer reboots and doesn't progress past that point. Rarely and randomly I am able to enter the BIOS, however, I am not able to access it with any consistancy.

Because this happened immediatly after installing mouse driver, I naturally suspect that somehow this is the cause of my problems. The computer was not turned on for more than an hour and I was only connected to the internet for about 10 minutes just to download the Vista drivers for my mouse. In all my experiences with WinXP, I was able to remedy any possible driver issues by simply entering safe mode and uninstalling. In this case however, I cannot get to that point, not even to reformat.

I've taken out both sticks of RAM independently, did a visual check to make that all of the obvious connections were in place. I wiggled the heat sink to make sure that it was firmly in place and now I am at a loss what is causing the problems. I have inserted the Vista cd before rebooting but have not had a different outcome.

Worth noting is on my front bezel, adjacent to the green power light is a red light that is immediately lit when I power on the computer and this has been the case since the BSOD.

Thanks for your help and insight in advance. Any advice or leads are appreciated.

~Al

My Specs are below:

Thermaltake Armor Case, 420W Power Supply
Quad Core Q6600 w/ CPU Cooling Fan System kit
eVGA NForce 680i SLI Chipset
2048 MB DDR2-800 PC6400 Memory
eVGA NVIDIA GeForce 8800GTS 320MB
250 GB HD Serial ATA-II, 3GB 7200 RPM 8M Cache

 

cprince

Senior member
May 8, 2007
963
0
0
I think that you have a hardware failure. Check your BIOS settings or load the factory defaults to see if the computer would boot. Also, you need a bigger power supply(at least 550W). Try running memtest86. I don't think that it's the mouse driver because the computer reboots before Vista gets a chance to boot.
 

imported_Baloo

Golden Member
Feb 2, 2006
1,782
0
0
Try removing the mouse physically, then boot. I know it's a pain to navigate without a mouse, but it might work. Once in, change the drive back to windows driver.