Blue Spots from Rebel XTi

[BornStar]

When I take pictures with my Rebel XTi I'm seeing blue dots in areas that would normally show up as over exposed. I've tried changing the memory card, ISO settings, and switching to RAW but the spots are still there. Has anyone seen this before?

Pic

Please don't critique the quality of the picture itself, I know it's bad but it's a good example of my problem.

edit 1-16: I got the camera back today after shipping it ground on Tuesday of last week. Pretty good turnaround I think. The only problem is that the camera still has the blue dots. I can force it to do it by taking a picture with the flash on of a white object and it's definitely still doing it. The notes from Canon said they didn't see any problems with it other than some dust on the sensor so they really didn't do anything other than clean it.

Here's their note verbatim:

We have examined the product according to your request, and, upon close inspection the exact cause could not be identified but it was found that dust became stuck to the image elements. The part was cleaned. Other electrical adjustments and inspection and cleaning were carried out.

I'm getting annoyed because I finally got a CPL for Christmas and I'd really like to try it out, especially since I'm flying down to Florida on Sunday.

 

[Brainonska511]

Are they always in the same spot? If so, you might have a faulty sensor.

 

[alfa147x]

Does it show up in the same spots all the time

 

[BornStar]

No, different places each time.

 

[alfa147x]

idk i take it that its not under warranty ?

 

[OdiN]

I would imagine you'll need to send that in to Canon, seems like a sensor problem to me.

 

[fuzzybabybunny]

That definitely ain't right.

Take the batteries out of the camera, as well as the little watch battery, and set it aside for a couple of minutes for it to completely reset itself. Press the shutter button a few times to flush electricity out of the system.

Now try taking a picture and see if it still shows up.

 

[BornStar]

Originally posted by: fuzzybabybunny
That definitely ain't right.

Take the batteries out of the camera, as well as the little watch battery, and set it aside for a couple of minutes for it to completely reset itself. Press the shutter button a few times to flush electricity out of the system.

Now try taking a picture and see if it still shows up.

Um, where's the watch battery? I don't see it.

I bought the camera in May so it should still be under warranty but I'd rather not send it in if I don't have to.

 

[fuzzybabybunny]

Originally posted by: BornStar

Originally posted by: fuzzybabybunny
That definitely ain't right.

Take the batteries out of the camera, as well as the little watch battery, and set it aside for a couple of minutes for it to completely reset itself. Press the shutter button a few times to flush electricity out of the system.

Now try taking a picture and see if it still shows up.

Um, where's the watch battery? I don't see it.

I bought the camera in May so it should still be under warranty but I'd rather not send it in if I don't have to.

It's actually in the same compartment as the main battery. It's a thin thing that slides in and out. If you look around the compartment wall you'll see a piece of plastic with tiny grooves where you're supposed to put your finger to pull it out.

 

[BornStar]

Originally posted by: fuzzybabybunny

Originally posted by: BornStar

Originally posted by: fuzzybabybunny
That definitely ain't right.

Take the batteries out of the camera, as well as the little watch battery, and set it aside for a couple of minutes for it to completely reset itself. Press the shutter button a few times to flush electricity out of the system.

Now try taking a picture and see if it still shows up.

Um, where's the watch battery? I don't see it.

I bought the camera in May so it should still be under warranty but I'd rather not send it in if I don't have to.

It's actually in the same compartment as the main battery. It's a thin thing that slides in and out. If you look around the compartment wall you'll see a piece of plastic with tiny grooves where you're supposed to put your finger to pull it out.

Yeah, I found it but unfortunately it didn't help. I get the feeling I'm going to have to give Canon a call.

 

[fuzzybabybunny]

Yup. The whole battery reset thing is a last ditch effort to fix anything that's wrong with the camera. It usually doesn't work at all.

 

[BornStar]

Update in the OP.

 

[fuzzybabybunny]

I would contact Canon again and tell them to refix it. This time include a picture (or multiple pictures) of the blue spots, clearly mark the blue spots, give a detailed report of how to recreate the problem, etc.

 

[BabaBooey]

Return it and get a nikon.

 

[dug777]

Originally posted by: bababooey
Return it and get a nikon.

Amen brother :beer:

 

[OdiN]

Originally posted by: bababooey
Return it and get a nikon.

Why would he want to downgrade to a Noink?

 

[Rubycon]

Originally posted by: OdiN

Originally posted by: bababooey
Return it and get a nikon.

Why would he want to downgrade to a Noink?

Hehe they both have their places. I'm a 5D user myself and am quite pleased.

OP: So where things would normally be full white is where the blue dots are the most concentrated? Looks like a processing issue. Does that model allow shooting in RAW?

 

[dug777]

Originally posted by: Rubycon

Originally posted by: OdiN

Originally posted by: bababooey
Return it and get a nikon.

Why would he want to downgrade to a Noink?

Hehe they both have their places. I'm a 5D user myself and am quite pleased.

OP: So where things would normally be full white is where the blue dots are the most concentrated? Looks like a processing issue. Does that model allow shooting in RAW?

It would appear that among their other deficiencies, Canon users can't read

Check the OP again.