- Jan 21, 2002
- 6,944
- 3
- 81
I built a new PC back in March. Had no issues until a couple weeks ago and now I'm getting BSOD's.
It's happened a couple of times while just surfing the web or doing something else, but sometimes I have no issues with surfing, using Photoshop, iTunes, etc.
But every time I play BF:BC2, I get a blue screen within 20 minutes.
I ran a crash analysis utility and it suggested it might be a thermal issue. So I installed HWMonitor, started recording temps, and played BF until it crashed. But it looks like HWMonitor might only safe the files after you tell it to stop recording, so nothing got saved and I wasn't able to see if the temps were getting high before the crash.
Is there any monitoring software I could use that would log temps in a way that I could see them after a crash?
Any other help would be greatly appreciated.
Here is what WhoCrashed gave me:
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It's happened a couple of times while just surfing the web or doing something else, but sometimes I have no issues with surfing, using Photoshop, iTunes, etc.
But every time I play BF:BC2, I get a blue screen within 20 minutes.
I ran a crash analysis utility and it suggested it might be a thermal issue. So I installed HWMonitor, started recording temps, and played BF until it crashed. But it looks like HWMonitor might only safe the files after you tell it to stop recording, so nothing got saved and I wasn't able to see if the temps were getting high before the crash.
Is there any monitoring software I could use that would log temps in a way that I could see them after a crash?
Any other help would be greatly appreciated.
Here is what WhoCrashed gave me:
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Code:
[FONT=Segoe UI, Arial][SIZE=4][B]System Information (local)[/B] [/SIZE][/FONT]
[FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000]computer name: MILLER7-PC
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8572559360 total
VM: 2147352576, free: 1980825600
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[FONT=Segoe UI, Arial][SIZE=4][B] Crash Dump Analysis[/B] [/SIZE][/FONT]
[FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000]Crash dump directory: C:\Windows\Minidump[/COLOR][/SIZE][/FONT]
[FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000]Crash dumps are enabled on your computer.
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[FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][B]On Sun 7/10/2011 1:40:26 PM GMT your computer crashed[/B]
crash dump file: C:\Windows\Minidump\071011-21106-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=hal.dll"]hal.dll[/URL][/COLOR][/SIZE][/FONT] (hal+0x12903)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007FEB028, 0xBF800000, 0x200001)
Error: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=MSDN+bugcheck+WHEA_UNCORRECTABLE_ERROR"]WHEA_UNCORRECTABLE_ERROR[/URL][/COLOR][/SIZE][/FONT]
file path: C:\Windows\system32\hal.dll
product: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=Microsoft%C2%AE%20Windows%C2%AE%20Operating%20System"]Microsoft® Windows® Operating System[/URL][/COLOR][/SIZE][/FONT]
company: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=Microsoft%20Corporation"]Microsoft Corporation[/URL][/COLOR][/SIZE][/FONT]
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
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[FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][B]On Sun 7/10/2011 1:40:26 PM GMT your computer crashed[/B]
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=hal.dll"]hal.dll[/URL][/COLOR][/SIZE][/FONT] (hal!HalBugCheckSystem+0x1E3)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007FEB028, 0xBF800000, 0x200001)
Error: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=MSDN+bugcheck+WHEA_UNCORRECTABLE_ERROR"]WHEA_UNCORRECTABLE_ERROR[/URL][/COLOR][/SIZE][/FONT]
file path: C:\Windows\system32\hal.dll
product: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=Microsoft%C2%AE%20Windows%C2%AE%20Operating%20System"]Microsoft® Windows® Operating System[/URL][/COLOR][/SIZE][/FONT]
company: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=Microsoft%20Corporation"]Microsoft Corporation[/URL][/COLOR][/SIZE][/FONT]
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
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[FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][B]On Fri 7/8/2011 8:58:20 PM GMT your computer crashed[/B]
crash dump file: C:\Windows\Minidump\070811-19484-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=hal.dll"]hal.dll[/URL][/COLOR][/SIZE][/FONT] (hal+0x12903)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007FE0028, 0xBF800000, 0x200001)
Error: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=MSDN+bugcheck+WHEA_UNCORRECTABLE_ERROR"]WHEA_UNCORRECTABLE_ERROR[/URL][/COLOR][/SIZE][/FONT]
file path: C:\Windows\system32\hal.dll
product: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=Microsoft%C2%AE%20Windows%C2%AE%20Operating%20System"]Microsoft® Windows® Operating System[/URL][/COLOR][/SIZE][/FONT]
company: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=Microsoft%20Corporation"]Microsoft Corporation[/URL][/COLOR][/SIZE][/FONT]
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
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[FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][B]On Thu 7/7/2011 3:11:00 PM GMT your computer crashed[/B]
crash dump file: C:\Windows\Minidump\070711-16692-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=hal.dll"]hal.dll[/URL][/COLOR][/SIZE][/FONT] (hal+0x12903)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007796028, 0xBF800000, 0x200001)
Error: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=MSDN+bugcheck+WHEA_UNCORRECTABLE_ERROR"]WHEA_UNCORRECTABLE_ERROR[/URL][/COLOR][/SIZE][/FONT]
file path: C:\Windows\system32\hal.dll
product: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=Microsoft%C2%AE%20Windows%C2%AE%20Operating%20System"]Microsoft® Windows® Operating System[/URL][/COLOR][/SIZE][/FONT]
company: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=Microsoft%20Corporation"]Microsoft Corporation[/URL][/COLOR][/SIZE][/FONT]
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
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[FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][B]On Tue 7/5/2011 2:33:30 PM GMT your computer crashed[/B]
crash dump file: C:\Windows\Minidump\070511-16770-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=atikmpag.sys"]atikmpag.sys[/URL][/COLOR][/SIZE][/FONT] (atikmpag+0x73BC)
Bugcheck code: 0x116 (0xFFFFFA8007F104E0, 0xFFFFF88003F853BC, 0x0, 0x2)
Error: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=MSDN+bugcheck+VIDEO_TDR_ERROR"]VIDEO_TDR_ERROR[/URL][/COLOR][/SIZE][/FONT]
file path: C:\Windows\system32\drivers\atikmpag.sys
product: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=AMD%20driver"]AMD driver[/URL][/COLOR][/SIZE][/FONT]
company: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=Advanced%20Micro%20Devices,%20Inc."]Advanced Micro Devices, Inc.[/URL][/COLOR][/SIZE][/FONT]
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=atikmpag.sys+Advanced%20Micro%20Devices,%20Inc.+VIDEO_TDR_ERROR"]atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR[/URL][/COLOR][/SIZE][/FONT]
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[FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][B]On Sun 7/3/2011 4:10:58 PM GMT your computer crashed[/B]
crash dump file: C:\Windows\Minidump\070311-17565-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=hal.dll"]hal.dll[/URL][/COLOR][/SIZE][/FONT] (hal+0x12903)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8008019028, 0xBF800000, 0x200001)
Error: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=MSDN+bugcheck+WHEA_UNCORRECTABLE_ERROR"]WHEA_UNCORRECTABLE_ERROR[/URL][/COLOR][/SIZE][/FONT]
file path: C:\Windows\system32\hal.dll
product: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=Microsoft%C2%AE%20Windows%C2%AE%20Operating%20System"]Microsoft® Windows® Operating System[/URL][/COLOR][/SIZE][/FONT]
company: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=Microsoft%20Corporation"]Microsoft Corporation[/URL][/COLOR][/SIZE][/FONT]
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
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[FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][B]On Sun 7/3/2011 3:36:48 PM GMT your computer crashed[/B]
crash dump file: C:\Windows\Minidump\070311-18049-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000]Unknown[/COLOR][/SIZE][/FONT] (0xFFFFF80002CC6700)
Bugcheck code: 0x124 (0x0, 0xFFFFFA80077E4028, 0xBF800000, 0x200001)
Error: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=MSDN+bugcheck+WHEA_UNCORRECTABLE_ERROR"]WHEA_UNCORRECTABLE_ERROR[/URL][/COLOR][/SIZE][/FONT]
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: Unknown .
Google query: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=Unknown+WHEA_UNCORRECTABLE_ERROR"]Unknown WHEA_UNCORRECTABLE_ERROR[/URL][/COLOR][/SIZE][/FONT]
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[FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][B]On Mon 6/27/2011 2:13:42 AM GMT your computer crashed[/B]
crash dump file: C:\Windows\Minidump\062611-18860-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=hal.dll"]hal.dll[/URL][/COLOR][/SIZE][/FONT] (hal+0x12903)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8008049028, 0xBF800000, 0x200001)
Error: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=MSDN+bugcheck+WHEA_UNCORRECTABLE_ERROR"]WHEA_UNCORRECTABLE_ERROR[/URL][/COLOR][/SIZE][/FONT]
file path: C:\Windows\system32\hal.dll
product: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=Microsoft%C2%AE%20Windows%C2%AE%20Operating%20System"]Microsoft® Windows® Operating System[/URL][/COLOR][/SIZE][/FONT]
company: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=Microsoft%20Corporation"]Microsoft Corporation[/URL][/COLOR][/SIZE][/FONT]
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
[/COLOR][/SIZE][/FONT]
[FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][B]On Mon 6/27/2011 1:53:39 AM GMT your computer crashed[/B]
crash dump file: C:\Windows\Minidump\062611-23992-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=hal.dll"]hal.dll[/URL][/COLOR][/SIZE][/FONT] (hal+0x12903)
Bugcheck code: 0x124 (0x0, 0xFFFFFA80077B8028, 0xBF800000, 0x200001)
Error: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=MSDN+bugcheck+WHEA_UNCORRECTABLE_ERROR"]WHEA_UNCORRECTABLE_ERROR[/URL][/COLOR][/SIZE][/FONT]
file path: C:\Windows\system32\hal.dll
product: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=Microsoft%C2%AE%20Windows%C2%AE%20Operating%20System"]Microsoft® Windows® Operating System[/URL][/COLOR][/SIZE][/FONT]
company: [FONT=Segoe UI, Arial][SIZE=2][COLOR=#000000][URL="http://www.google.com/search?q=Microsoft%20Corporation"]Microsoft Corporation[/URL][/COLOR][/SIZE][/FONT]
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
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