Blockbuster's hidden late fees

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Dec 27, 2001
11,272
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Originally posted by: MrChad
Originally posted by: HeroOfPellinor
Originally posted by: TheNinja
seriously...WTF is wrong with half of you people?!? Do you honestly expect absolute NO fees for bringing a movie back 3 weeks after the time of rental? How do you expect them to make any money if they charge $4 a DVD and let you keep it as long as you want with no fees whatsoever? Theoretically you could keep the movie forever then, no? Just think about how business works for a minute. If you still don't understand why they have to charge money then you are even dumber than I can possibly fathom and it makes me want to headbutt your dog to make him dumber than you.

Yeah nobody could ever make money with that business model.

:roll:

That's not NetFlix's business model. NetFlix charges you a monthly fee. You could keep a movie for 3 months at $20/month if you wanted. Blockbuster charges a one-time fee, and as a result they must have due dates.

Blockbuster charges you per movie though. So those three movies will costs you, what $3-4 each, which is almost the Netflix membership fee.
 

royaldank

Diamond Member
Apr 19, 2001
5,440
0
0
Originally posted by: HeroOfPellinor
Blockbuster charges you per movie though. So those three movies will costs you, what $3-4 each, which is almost the Netflix membership fee.

Next time you receive some movies, cancel your netflix account and keep the movies for a few movies. See what their late fee is.

Blockbuster has the same deal as netflix. It might cost more but that's irrelavent. If he was doing the moviepass deal then he wouldn't have been popped with restocking fees.
 

Apathetic

Platinum Member
Dec 23, 2002
2,587
6
81
Originally posted by: TheNinja
seriously...WTF is wrong with half of you people?!? Do you honestly expect absolute NO fees for bringing a movie back 3 weeks after the time of rental? How do you expect them to make any money if they charge $4 a DVD and let you keep it as long as you want with no fees whatsoever? Theoretically you could keep the movie forever then, no? Just think about how business works for a minute. If you still don't understand why they have to charge money then you are even dumber than I can possibly fathom and it makes me want to headbutt your dog to make him dumber than you.

The OP wouldn't have a leg to stand on if Blockbuster wasn't advertising "No Late Fees" all over the place. But, since they are, I completely agree with him.

Dave
 

TheNinja

Lifer
Jan 22, 2003
12,207
1
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Originally posted by: HeroOfPellinor
Originally posted by: MrChad
Originally posted by: HeroOfPellinor
Originally posted by: TheNinja
seriously...WTF is wrong with half of you people?!? Do you honestly expect absolute NO fees for bringing a movie back 3 weeks after the time of rental? How do you expect them to make any money if they charge $4 a DVD and let you keep it as long as you want with no fees whatsoever? Theoretically you could keep the movie forever then, no? Just think about how business works for a minute. If you still don't understand why they have to charge money then you are even dumber than I can possibly fathom and it makes me want to headbutt your dog to make him dumber than you.

Yeah nobody could ever make money with that business model.

:roll:

That's not NetFlix's business model. NetFlix charges you a monthly fee. You could keep a movie for 3 months at $20/month if you wanted. Blockbuster charges a one-time fee, and as a result they must have due dates.

Blockbuster charges you per movie though. So those three movies will costs you, what $3-4 each, which is almost the Netflix membership fee.

True, but Blockbuster doesn't charge you $3-$4 per month for the movies whereas Netflix does. Blockbuster is a one time rental of $4 so of course they can't let you keep it forever b/c they want it back so they can rent to someone else. Netflix is an ongoing charge of $18 per month so they don't care if you keep the same movies for months at a time, saves them shipping.

(unless the OP is talking about the online Blockbuster monthly deal).
 

royaldank

Diamond Member
Apr 19, 2001
5,440
0
0
Originally posted by: Apathetic
The OP wouldn't have a leg to stand on if Blockbuster wasn't advertising "No Late Fees" all over the place. But, since they are, I completely agree with him.

I agree it's deceptive.

But, it's not late fees exactly. Late fees are applied each day when a movie is late. They keep going up and up. A restocking fee is if you choose to return it after X number of days. In essence, they are selling you the movie and giving you the money back when you return it. But, if you keep it X days, we're going to keep $1.25 because of the extra work we had to do (charge and reverse, etc.) and lost revenue for the store.

I think the court cases will be interesting. Wouldn't surprise me if the No Late Fees campaign is squashed at some point this year.


 

jpeyton

Moderator in SFF, Notebooks, Pre-Built/Barebones
Moderator
Aug 23, 2003
25,375
142
116
Wow, this is the dumbest thread in years. I didn't think it was possible, but the OP seems to be the first Blockbuster patron that is actually dumber than the employee.

You keep the movie past the due date. You didn't read their rental agreement. I hope their collections agency leaves a nice little mark on your credit report that will cost you hundreds on any car/home loan you may have in the future.

Kthxbye.
 

Reckoner

Lifer
Jun 11, 2004
10,851
1
81
It's a fair system. You have a 1 week grace period on all rental items in the store (2 day and 7 day rentals). Did you ever ask any questions in regards to the program? Or have you checked out the Blockbuster website (which has the policy on their site). In theory, you can hold a 1 week rental for 44 days and pay a $1.25 restocking fee, or a 2 day rental for 39 days with the same fee. How is this a bad deal? How long do you really need to watch a movie? If we let you keep the movies forever, we would have even less stock in the stores than we have now.

The popular question is, "Well why don't you order more stock?" It makes sense, but movie studios and distributors limit how much rental stock they allow video stores to obtain. Stores can't follow a NetFlix or BBV online business model. They'll have thousands of copies of a movie at each distribution center, whereas a store will have probably less than 100 (sometimes a lot less).
 

Reckoner

Lifer
Jun 11, 2004
10,851
1
81
Originally posted by: jpeyton
Wow, this is the dumbest thread in years. I didn't think it was possible, but the OP seems to be the first Blockbuster patron that is actually dumber than the employee.

You keep the movie past the due date. You didn't read their rental agreement. I hope their collections agency leaves a nice little mark on your credit report that will cost you hundreds on any car/home loan you may have in the future.

Kthxbye.

Way to stereotype all BB employees, you ass.
 

StageLeft

No Lifer
Sep 29, 2000
70,150
5
0
Originally posted by: royaldank
Originally posted by: Apathetic
The OP wouldn't have a leg to stand on if Blockbuster wasn't advertising "No Late Fees" all over the place. But, since they are, I completely agree with him.

I agree it's deceptive.

But, it's not late fees exactly. Late fees are applied each day when a movie is late. They keep going up and up. A restocking fee is if you choose to return it after X number of days. In essence, they are selling you the movie and giving you the money back when you return it. But, if you keep it X days, we're going to keep $1.25 because of the extra work we had to do (charge and reverse, etc.) and lost revenue for the store.

I think the court cases will be interesting. Wouldn't surprise me if the No Late Fees campaign is squashed at some point this year.
Semantics. In its purest form, if I say there is no late fee, then you can return the movie when you're 115 years old, and you will not pay for it. If I give you a certain day you have to bring it back, and you bring it back after that and I charge you, you brought it back late, so it's a late fee.

The OP should have known what he was getting into, but in actuality if BB is saying it has no late fees, and then proceeds to charge him for a movie he brought back past a designated date, it's a late fee, regardless of any technicalities related to restocking, etc.
Way to stereotype all BB employees, you ass.
Now we know where you work!

 

spacejamz

Lifer
Mar 31, 2003
10,984
1,704
126

seriously, someone can't get a rental movie back in 7 days?? They do realize it was a rental, right?

Maybe we need to let them know that eating fast food everyday might make them fat, coffe is hot and the Da Vinci Code is fiction....
 

spacejamz

Lifer
Mar 31, 2003
10,984
1,704
126
Originally posted by: ncircle
no more late fees.
they said as much on the color tv.

exactly...they are not late fees anymore....they are now 'restocking' fees....
 

Reckoner

Lifer
Jun 11, 2004
10,851
1
81
Originally posted by: Skoorb
Originally posted by: royaldank
Originally posted by: Apathetic
The OP wouldn't have a leg to stand on if Blockbuster wasn't advertising "No Late Fees" all over the place. But, since they are, I completely agree with him.

I agree it's deceptive.

But, it's not late fees exactly. Late fees are applied each day when a movie is late. They keep going up and up. A restocking fee is if you choose to return it after X number of days. In essence, they are selling you the movie and giving you the money back when you return it. But, if you keep it X days, we're going to keep $1.25 because of the extra work we had to do (charge and reverse, etc.) and lost revenue for the store.

I think the court cases will be interesting. Wouldn't surprise me if the No Late Fees campaign is squashed at some point this year.
Semantics. In its purest form, if I say there is no late fee, then you can return the movie when you're 115 years old, and you will not pay for it. If I give you a certain day you have to bring it back, and you bring it back after that and I charge you, you brought it back late, so it's a late fee.

The OP should have known what he was getting into, but in actuality if BB is saying it has no late fees, and then proceeds to charge him for a movie he brought back past a designated date, it's a late fee, regardless of any technicalities related to restocking, etc.
Way to stereotype all BB employees, you ass.
Now we know where you work!


Yep I do
 
Dec 27, 2001
11,272
1
0
Originally posted by: TheNinja
Originally posted by: HeroOfPellinor
Originally posted by: MrChad
Originally posted by: HeroOfPellinor
Originally posted by: TheNinja
seriously...WTF is wrong with half of you people?!? Do you honestly expect absolute NO fees for bringing a movie back 3 weeks after the time of rental? How do you expect them to make any money if they charge $4 a DVD and let you keep it as long as you want with no fees whatsoever? Theoretically you could keep the movie forever then, no? Just think about how business works for a minute. If you still don't understand why they have to charge money then you are even dumber than I can possibly fathom and it makes me want to headbutt your dog to make him dumber than you.

Yeah nobody could ever make money with that business model.

:roll:

That's not NetFlix's business model. NetFlix charges you a monthly fee. You could keep a movie for 3 months at $20/month if you wanted. Blockbuster charges a one-time fee, and as a result they must have due dates.

Blockbuster charges you per movie though. So those three movies will costs you, what $3-4 each, which is almost the Netflix membership fee.

True, but Blockbuster doesn't charge you $3-$4 per month for the movies whereas Netflix does. Blockbuster is a one time rental of $4 so of course they can't let you keep it forever b/c they want it back so they can rent to someone else. Netflix is an ongoing charge of $18 per month so they don't care if you keep the same movies for months at a time, saves them shipping.

(unless the OP is talking about the online Blockbuster monthly deal).

Good point. If they exlcuded new releases from the no late fee, I'm sure they could let you keep Ghostbusters II or FLight Of The Navigator as long as you wanted. ;)
 

Apathetic

Platinum Member
Dec 23, 2002
2,587
6
81
Originally posted by: royaldank
Originally posted by: Apathetic
The OP wouldn't have a leg to stand on if Blockbuster wasn't advertising "No Late Fees" all over the place. But, since they are, I completely agree with him.

I agree it's deceptive.

But, it's not late fees exactly. Late fees are applied each day when a movie is late. They keep going up and up. A restocking fee is if you choose to return it after X number of days. In essence, they are selling you the movie and giving you the money back when you return it. But, if you keep it X days, we're going to keep $1.25 because of the extra work we had to do (charge and reverse, etc.) and lost revenue for the store.

I think the court cases will be interesting. Wouldn't surprise me if the No Late Fees campaign is squashed at some point this year.

Let's say I have a movie due on the 20th and I return it on the 30th. If I pay a single dime due to the fact that I returned it "late" then it it a "late fee". (I tend to be rather literal about these things.) How they calculate that amout is irrelevant.

Dave
 

royaldank

Diamond Member
Apr 19, 2001
5,440
0
0
Originally posted by: Apathetic
Let's say I have a movie due on the 20th and I return it on the 30th. If I pay a single dime due to the fact that I returned it "late" then it it a "late fee". (I tend to be rather literal about these things.) How they calculate that amout is irrelevant.

I agree it's deceptive, but most advertising is. I don't think this will last very long once it gets into some courtrooms.

 

jpeyton

Moderator in SFF, Notebooks, Pre-Built/Barebones
Moderator
Aug 23, 2003
25,375
142
116
Originally posted by: PaulNEPats
Originally posted by: jpeyton
Wow, this is the dumbest thread in years. I didn't think it was possible, but the OP seems to be the first Blockbuster patron that is actually dumber than the employee.

You keep the movie past the due date. You didn't read their rental agreement. I hope their collections agency leaves a nice little mark on your credit report that will cost you hundreds on any car/home loan you may have in the future.

Kthxbye.

Way to stereotype all BB employees, you ass.

Don't worry, Best Buy employees are a close second.
 

digitalsm

Diamond Member
Jul 11, 2003
5,253
0
0
If I recall correctly 34 state AGs are suing blockbuster over this "no more late fees" nonsense.
 

KillyKillall

Diamond Member
Jul 1, 2004
4,415
0
0
Either way..I avoided their late fees (since I knew I would always return late) by joining their montly fee program. Then I can have 2 movies at any time....although, now I've seen everything in the store and need to cancel it. On average, I watch about 35 movies a month. I don't mind paying a little less that $1.00 per movie in that aspect vs. $4.00 per rental.

It is impossible for me to get latefees. :)
 

spacejamz

Lifer
Mar 31, 2003
10,984
1,704
126
Let's say I have a movie due on the 20th and I return it on the 30th. If I pay a single dime due to the fact that I returned it "late" then it it a "late fee". (I tend to be rather literal about these things.) How they calculate that amout is irrelevant.


Where in this example is it the movie being returned late? It was not 'DUE' back on the 30th. That is the whole point to this No Late Fee campaign.

you can now keep a NEW movie that previously had be to returned in 2 days for 7 days....is that not good enough???

what else do these people want? why don't they ask them to give them the movie for $4...maybe that is what they really wanted in the first place...
 

Feneant2

Golden Member
May 26, 2004
1,418
30
91
Dude, you must not have read the fine print. We don't even have that deal in town here and yet I knew there was a restocking fee after a week after your due date. It was never kept a secret that this fee was there. If you had simply read the fine print, you would have known. And its only 5$ THOSE BASTARDS!! Sheeze, why don't you sue them like they did in NJ.
 

spacejamz

Lifer
Mar 31, 2003
10,984
1,704
126
Originally posted by: Feneant2
Dude, you must not have read the fine print. We don't even have that deal in town here and yet I knew there was a restocking fee after a week after your due date. It was never kept a secret that this fee was there. If you had simply read the fine print, you would have known. And its only 5$ THOSE BASTARDS!! Sheeze, why don't you sue them like they did in NJ.

It is much easier (and rewarding) to sue than it is to read the fine print...
 

StageLeft

No Lifer
Sep 29, 2000
70,150
5
0
Originally posted by: spacejamz
Let's say I have a movie due on the 20th and I return it on the 30th. If I pay a single dime due to the fact that I returned it "late" then it it a "late fee". (I tend to be rather literal about these things.) How they calculate that amout is irrelevant.


Where in this example is it the movie being returned late? It was not 'DUE' back on the 30th. That is the whole point to this No Late Fee campaign.

you can now keep a NEW movie that previously had be to returned in 2 days for 7 days....is that not good enough???

what else do these people want? why don't they ask them to give them the movie for $4...maybe that is what they really wanted in the first place...
Simply, if I rent a movie on the 1st, and returning it on the 20th results in cost to me, it was late, and thus it incurred a late fee. How you want to weasle around the definition of it with plays on words doesn't really matter, because the reality is still that it was late ;) You must be a BB attorney :D

 

Hammer

Lifer
Oct 19, 2001
13,217
1
81
while i know the BB policy, your average joe might not thanks to the deceptive "no more late fees" ad campaign. until they have some "we have restocking fees though" commercials, im gonna side with the OP.