MommysLittleMonster

Senior member
Nov 2, 2004
814
0
71
I returned a movie late into blockbuster today, about two weeks late. I know they have some funky return policy that includes some kind of restocking fee. What exactly do I need to do? Anyone have any experience with this?
 

nitsuj3580

Platinum Member
Jun 13, 2001
2,668
14
81
this is normal.

Even though there is no "late fee", after like a week or so, if you don't return the movie, they charge the price of the movie to your account. When you return it, they should credit you the price of the dvd minus a "restocking fee"
 

Yossarian

Lifer
Dec 26, 2000
18,010
1
81
you don't need to do anything because they'll bill your credit card automatically. isn't that nice of them?
 

Genx87

Lifer
Apr 8, 2002
41,091
513
126
Yeah no late charges, just if you show up late they charge you for the movie in full. If you bother returning it there is a restocking fee.

But remember there are no more late fees!

 

mzkhadir

Diamond Member
Mar 6, 2003
9,509
1
76
Originally posted by: nitsuj3580
this is normal.

Even though there is no "late fee", after like a week or so, if you don't return the movie, they charge the price of the movie to your account. When you return it, they should credit you the price of the dvd minus a "restocking fee"

QFTTTTTTTTTTt
 

AdamSnow

Diamond Member
Nov 21, 2002
5,736
0
76
Originally posted by: Yossarian
you don't need to do anything because they'll bill your credit card automatically. isn't that nice of them?

If you dont have a credit card on file - the next time you rent they tell you that you owe $x.xx... :(
 

Kelemvor

Lifer
May 23, 2002
16,928
8
81
If they tell you you bought it, then go back and get it from them. Otherwise they are holding your property illegally and need to return it.

But that's why people don't go to Blockbuster.
 

Genx87

Lifer
Apr 8, 2002
41,091
513
126
Originally posted by: AdamSnow
Originally posted by: Yossarian
you don't need to do anything because they'll bill your credit card automatically. isn't that nice of them?

If you dont have a credit card on file - the next time you rent they tell you that you owe $x.xx... :(

Simple solution is to go across the street to their competitor and leave them hanging.
I lost interest in Blockbuster when I was 16. They charged my debit card for a movie I returned. Tore up the membersh!t card and never looked back.
 

Mayfriday0529

Diamond Member
Sep 15, 2003
7,187
0
71
Thanks for reminding me, i have to return a movie that was due yesterday, but that means i still have a week to go.
 

waggy

No Lifer
Dec 14, 2000
68,143
10
81
I hate blockbuster. they are claiming i owe t hem $8 from 5 years ago. i have searched for the corporate number but it is not to be found.

I know i did not rent the movie they are claiming and nobody else could rent from my card.
 

mugs

Lifer
Apr 29, 2003
48,920
46
91
Originally posted by: Genx87
Yeah no late charges, just if you show up late they charge you for the movie in full. If you bother returning it there is a restocking fee.

But remember there are no more late fees!

They give you an extra 7 days, and the restocking fee is quite different from a late fee - it's a flat fee, not a per-day charge. WTF do you want from them? They need SOME way to get you to actually return the movie.
 

Genx87

Lifer
Apr 8, 2002
41,091
513
126
Originally posted by: mugs
Originally posted by: Genx87
Yeah no late charges, just if you show up late they charge you for the movie in full. If you bother returning it there is a restocking fee.

But remember there are no more late fees!

They give you an extra 7 days, and the restocking fee is quite different from a late fee - it's a flat fee, not a per-day charge. WTF do you want from them? They need SOME way to get you to actually return the movie.

How about a honest advertisement. The only way I even found out about this was when reading the fine print on their website. Restocking Fee on a movie they own is hilarious. What is there to restock? They put the movie back on the shelf like they do every other movie that gets dropped into the box at night. Even more funny is them charging full price for an open item.

They are going the route of the cell phone providers. 39.99 a month + taxes + Fees + Loan repayment fee's + Fuel Surchage + misc fee + super secret federal access fee.



 

MrBond

Diamond Member
Feb 5, 2000
9,911
1
76
Originally posted by: Genx87
How about a honest advertisement. The only way I even found out about this was when reading the fine print on their website. Restocking Fee on a movie they own is hilarious. What is there to restock? They put the movie back on the shelf like they do every other movie that gets dropped into the box at night. Even more funny is them charging full price for an open item.
They charge you whatever they charge for a used copy of the DVD, since that's technically what you "bought'.

 

Genx87

Lifer
Apr 8, 2002
41,091
513
126
Originally posted by: MrBond
Originally posted by: Genx87
How about a honest advertisement. The only way I even found out about this was when reading the fine print on their website. Restocking Fee on a movie they own is hilarious. What is there to restock? They put the movie back on the shelf like they do every other movie that gets dropped into the box at night. Even more funny is them charging full price for an open item.
They charge you whatever they charge for a used copy of the DVD, since that's technically what you "bought'.

They say "retail" or when possible "Rental" price on their website.
Meaning if they have the product on the shelf selling as previously rented then you get that. If the product is rental only you are chaged full retail for an open item.

However, if a member chooses to keep a rental item more than a week after the end of the rental period, Blockbuster will automatically convert the rental to a sale on the eighth day after the end of the rental period. Blockbuster will charge the membership account the selling price for the item in effect at the time of the rental, which is either (1) the retail price charged by that BLOCKBUSTER store for the product if sold as new, if the product is not available for sale as previously rented product at that BLOCKBUSTER store at the time of rental, or (2) the selling price charged by that BLOCKBUSTER store for the product if sold as previously rented product, if the product is available for sale as previously rented product at that BLOCKBUSTER store at the time of rental.