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Bizarre networking issue with PS3

Conscript

Conscript

Golden Member
So I just had some Cat6 cable run from my home office upstairs down to my living room on the other side of the house. The goal was for me to get a wired connection to my NAS server so I could watch movies off of it through my PS3, which I had attempted wirelessly but the buffering was just too much...



Anyway, had someone come over and installed the cable with jacks at both ends. Problem is, when I plug the PS3 in, it's not detecting any Ethernet connection. However, if I plug my laptop in via the connection, I have no issue.

My first instinct was to make sure my PS3 network jack was functioning, as I've only ever used it wirelessly. Sure enough, I brought it upstairs, connected it wired and everything worked fine.

I'm at a loss as to what my issue was be if it works fine directly to my router (I have Fios if its relevant, though I don't think so), but doesn't register a connection when plugged into new outlet downstairs (and for that matter, my router doesn't recognize it either when it's down there), yet my laptop works fine across the same line.

I'm really stumped and would appreciate any thoughts before I go completely gray (I'm almost there...).

p.s. I've tried multiple external cables as well which all had the same result.
 
You need a crossover cable to go station to station. Your laptop likely has auto-mdi which will do the crossover automatically.
 
the setup is thus:

ONT --> Actiontec Router --> D-link switch ---->Wall Outlet---->cable under the house --->Wall Outlet ---> PS3

I thought about the crossover possibility, that maybe the either some ends were screwed up on the outlets, but I'm 99% certain the PS3 supports Auto-MDIX. And even if it doesn't, I'm still at a loss because I brought the PS3 upstairs and tried:

ONT --> Actiontec Router --> D-link switch ---> PS3 with the same exact cables and everything worked perfectly. So the issue lies somewhere in the new outlets, doesn't it?
 
Conscript said:
the setup is thus:

ONT --> Actiontec Router --> D-link switch ---->Wall Outlet---->cable under the house --->Wall Outlet ---> PS3

I thought about the crossover possibility, that maybe the either some ends were screwed up on the outlets, but I'm 99% certain the PS3 supports Auto-MDIX. And even if it doesn't, I'm still at a loss because I brought the PS3 upstairs and tried:

ONT --> Actiontec Router --> D-link switch ---> PS3 with the same exact cables and everything worked perfectly. So the issue lies somewhere in the new outlets, doesn't it?
Click to expand...

Yes. If you're not getting link that is layer1, physical layer.
 
ok so a crossover cable shoudl do the trick? Just found out a major distributor of cables is 2 miles form my house...called them up, and they're gonna let me grab a short crossover cable from them to test...pretty cool of them, should know in the next 30 min.

One thing though, and excuse my noobness around networking, but is it the case then that the wiring job was done correctly, and I should have just had a crossover cable to begin with, or am I compensating for some mistake they made? Thanks again for all your help.
 
Conscript said:
ok so a crossover cable shoudl do the trick? Just found out a major distributor of cables is 2 miles form my house...called them up, and they're gonna let me grab a short crossover cable from them to test...pretty cool of them, should know in the next 30 min.

One thing though, and excuse my noobness around networking, but is it the case then that the wiring job was done correctly, and I should have just had a crossover cable to begin with, or am I compensating for some mistake they made? Thanks again for all your help.
Click to expand...

If it works it means the ends are patched wrong at the keystones.
 
ok, just tried the crossover cable, still no luck. The PS3 does not detect a ethernet connection when I try to connect through the new outlet. Again, if i bypass the new outlets and connect it directly to my switch, it works flawlessly, which to me removes the PS3 from any wrongdoing 🙂

So what could possibly be the issue if one laptop works through the new outlet (albeit it does not pick up the connection immediately, it displays a limited connect and then finally switches over), but my PS 3 and my G4 Powerbook do not detect any connection...and after having tried a crossover cable, still no luck...grrr, this was supposed to be such a simple setup, it's already taken up half a day lol.

Thanks in advance for any other thoughts.
 
Some nics are more tolerant to poor cabling than others. But something is wrong with that cabling. The reason I thought you needed a crossover is I interpreted your OP to be connecting the PS3 directly to the server. Since you're got a switch then no crossover needed.

You could pop open the jacks and see if they are punched down correctly or repunch them yourself. Google 568b.
 
Krazy4Real said:
What happens if you bypass the switch and just plug the cable from the wall outlet to the router?
Click to expand...

tried that too, same thing. I'm not really sure what I'm doing, but I'll take a look at the colors and and see if I can map out exactly what is connected to what and get back to you all. I would need a special tool to actually fix the cabling myself, wouldn't I?

Again, I really appreciate everyone's help...if you ever need tax advice, shoot me a pm 😛
 
Conscript said:
tried that too, same thing. I'm not really sure what I'm doing, but I'll take a look at the colors and and see if I can map out exactly what is connected to what and get back to you all. I would need a special tool to actually fix the cabling myself, wouldn't I?

Again, I really appreciate everyone's help...if you ever need tax advice, shoot me a pm 😛
Click to expand...

http://forums.anandtech.com/showthread.php?t=2053136

High odds it will be a "110 punch." You can get cheaper ones that are pretty basic or more expensive ones that "auto hammer" for a better connection.

Also make sure that the cable and keystones are the same category. Cat5e keystones on a cat6 in wall cable = no. The only place that is 'valid' to change the cable and gear category is @ the RJ45 connectors. IE a cat5e patch works fine on a CAT6 run assuming cat5e meets your requirements.
 
These are the connectors to the wall outlet upstairs. The boss of the guy who did the installation is coming by tomorrow to check everything out. I Google'd 568B and thought I understood what had to be done as it seemed pretty straight forward, but when I looked at the wires, I didn't see stripes on any of the white cables and didn't want to take anything apart to get a better look or peel back any of the cord.



p.s. the reason there's two is the second leads down to my FIOS ONT which I had planned to eventually swap with the coax connector once I called Verizon, but that connection doesn't even work WITH my latitude laptop, unlike the other which only seems to not work with the PS3 and older laptop)
 
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Conscript said:
These are the connectors to the wall outlet upstairs. The boss of the guy who did the installation is coming by tomorrow to check everything out. I Google'd 568B and thought I understood what had to be done as it seemed pretty straight forward, but when I looked at the wires, I didn't see stripes on any of the white cables and didn't want to take anything apart to get a better look or peel back any of the cord.

no pic

p.s. the reason there's two is the second leads down to my FIOS ONT which I had planned to eventually swap with the coax connector once I called Verizon, but that connection doesn't even work WITH my latitude laptop, unlike the other which only seems to not work with the PS3 and older laptop)
Click to expand...

He left the covers off the back...

I also can't see the keystone's or the cable's category.
 
imagoon said:
He left the covers off the back...

I also can't see the keystone's or the cable's category.
Click to expand...

And I'm seeing the tear string left in and some punches that don't look good.

Whoever installed is no "professional", it's a guy with a punchdown tool.

OP - have him back out to fix it. The green/white wire on the top jack isn't even pujnched down, it doesn't exist.
 
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spidey07 said:
And I'm seeing the tear string left in and some punches that don't look good.

Whoever installed is no "professional", it's a guy with a punchdown tool.

OP - have him back out to fix it. The green/white wire on the top jack isn't even pujnched down, it doesn't exist.
Click to expand...

Heh I missed that... No Green/white will = no connection on any mode.
 
spidey07 said:
And I'm seeing the tear string left in and some punches that don't look good.

Whoever installed is no "professional", it's a guy with a punchdown tool.

OP - have him back out to fix it. The green/white wire on the top jack isn't even pujnched down, it doesn't exist.
Click to expand...

the guy's boss is coming out tomorrow afternoon to correct the mistakes. Thanks again spidey and imagoon et al, I'll try to relay your thoughts of the work to him 🙂
 
situation is fixed. The guys boss came out and redid the entire thing, including wiring. Apparently what I didn't know is that in addition to the terrible punches, the guy actually spliced the cable in the crawl space below the house....lol. Anyway, everything is working great now and now my next step is to get verizon to switch over the ONT to use the RJ45 connection instead of Coax. Thanks one last time to everyone for helping me keep my sanity and educating me a bit in the world of cabling 🙂
 
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