Big ups to Cingular

[batchusa]

Ordered a new SE W600i cell phone from Cingular (for $150). The first time they shipped, the FedEx guy claimed to have left it at my door when I was not at home. When I get home a few hours later, phone is gone. Either FedEx guy took it, someone in my apt took it, or it was delivered to wrong address.

Anyways, Cingular promptly sent me out another new phone at no extra charge for me. I thought that was pretty nice.

That is all.

 

[mzkhadir]

cingular will bill fedex, they are not losing money.

 

[imported_Trippin315]

Did you have the insurance on it?

 

[batchusa]

Originally posted by: Trippin315
Did you have the insurance on it?

No

Originally posted by: mzkhadir
cingular will bill fedex, they are not losing money.

I don't think they will, since FedEx claims its "delivered".

 

[intogamer]

File a dispute with Fedex, call cingular, and with your CC company
Get the signature?

I'm sure Cingular insured it.