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Best way to setup Remote Desktop on parent's PC?

W

Wag

Diamond Member
My parents got a Media Center 2004 Gateway machine and they are really clueless about maintaining their machine. They just got cable connection and already managed to accumulate thousands of spyware and viruses in a few months.

Now that they have cable I would like to administrate their machine from my home in the Boston area (they live in Florida).

I am currently updating their machine to SP2 using remote assistance, but Remote Desktop seems the way to go. I could log-in at my convienince, check for bots, viruses, update their software, etc.

Should I setup myself up as the Admin and setup my parents a seperate User account? Or should I leave them admin access?

Any suggestions would be helpful.
 
I would set yourself up as the administrator, and set them up with acounts according to their computing knowledge (if mom knows nothing and will screw up the PC so bad u hafta......).

I dunno thats waht i would do
 
OK, I set up an account for my parents.

How do I have it startup on that account when windows starts? No pw screen or anything.
 
Thanks I suspected that TweakXP would be the way to go.

This is kind of hard to do using remote assistance. If I screw up it's going to be hard to fix.

How do I make a VPN connection to their machine? I'm getting a TCP 733 error- connection cannot be completed. I setup their machine to allow remote desktop in windows firewall. Should I disable it completely?
 
Originally posted by: Wag
My parents got a Media Center 2004 Gateway machine and they are really clueless about maintaining their machine. They just got cable connection and already managed to accumulate thousands of spyware and viruses in a few months.

Now that they have cable I would like to administrate their machine from my home in the Boston area (they live in Florida).

I am currently updating their machine to SP2 using remote assistance, but Remote Desktop seems the way to go. I could log-in at my convienince, check for bots, viruses, update their software, etc.

Should I setup myself up as the Admin and setup my parents a seperate User account? Or should I leave them admin access?

Any suggestions would be helpful.
Click to expand...

Perhaps you should consider using VNC, since they would be able to sit down in front of their machine, and watch was you go through your maintenance, maybe even pick some of it up along the way. You could talk to them on the phone while going through the steps.
 
Perhaps you should consider using VNC, since they would be able to sit down in front of their machine, and watch was you go through your maintenance, maybe even pick some of it up along the way. You could talk to them on the phone while going through the steps.
Click to expand...
In retrospect you're probably correct.

But truly, my Father in particular just can't even figure out how to close a window properly. I even setup windows Firewall, antivir, ad-aware and spybot and he still managed to get bots installed in 2-days.

But if I can access VNC at any time it might be best. I don't particularly feel comfortable locking them out of some functions on their own machine.
 
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