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best way to setup email confirmation of shipments with tracking info for customers

Z

ZippyDan

Platinum Member
I want to send an e-mail to customer when a shipment is created (or actually shipped). Package may be shipped by UPS, FedEX or USPS. I want the email to be from my domain and customizable if possible.

I wasn't sure exactly where to post this as I'm not sure if it would be something I could do under Windows, or something that would be web-based.

I'd like the process to be as automated as possible, but it may of course require someone to manually enter an email and tracking number.
 
It really depends on how integrated your shipping process is. Typically these emails are generated by your POS system when an order gets updated with the tracking info.

How do you process orders and ship them out? All by hand? Or is there a system in place to do this already?
 
This is something I do at my job on an almost daily basis. We're a small web design / development company based in Connecticut.

We used PHP and MySQL to give customers a form that allows them to automate the email process. For example, you might check a radio button for USP, check another for "Order was shipped on XXX" or a different one for "Order will be shipped on XXX," etc. That's one possible route you could go.

Otherwise, Outlook might have templates you can use.
 
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