Best way to remote to my moms PC?

[justcrash]

Hello all! I have XP Pro,my mom XP Home. She is having a ton of issues. I am fairly certain she has gotten into a virus or 5. She lives to far away for me to go check, so I want to remote in to her machine and get her cleaned up.

What do you guys suggest? 🙂

 

[abaez]

logmein free edition.

 

[Spicedaddy]

Start-->All programs-->Remote Assistance

 

[justcrash]

Originally posted by: Spicedaddy
Start-->All programs-->Remote Assistance

She does not have that option. Can I send the invite from my machine and still help her?

 

[justcrash]

Originally posted by: abaez
logmein free edition.

Ok, I tried this, but it isn't accepting her PW for her computer.

 

[techmanc]

Crossloop FREE! no account is needed but they will ask if you want to make one.

http://www.crossloop.com/

 

[abaez]

Originally posted by: justcrash

Originally posted by: abaez
logmein free edition.

Ok, I tried this, but it isn't accepting her PW for her computer.

It's not the password at her computer, it's the password you entered to give you the ability to access the computer at logmein.com.

 

[QcGuy]

I use Teamviewer to help friends and family, it works pretty good and its free. A nice option is you can run it as standalone program or install it.
http://www.teamviewer.com/index.aspx