Hey guys,
I'm put in the pretty unenviable position of being compromised by my bosses ability to retain and acquire decent, well groomed and energetic staff and I am not really sure how to talk to him about it. I work for a valet company which is great, it fits within my schedule as a student and until recently, has paid quite well.
I'm a supervisor thats sent out to manage many of the people that work underneath me at various private events, because of the nature of private parties with everyone coming in at once, and everyone leaving at once, the volume of valets required far exceeds whats normally needed, and the tip outs suck for everyone involved.. as a result more and more people are refusing to work at these private events due to two things, the lack of tips, and the lack of hours (private parties in general are much shorter, and as a result wages are very little, even though I made $4 an hour more than the valets, it amounts to nothing because of how few hours worked) The end result is my boss usually complaining to me about how tough it is.
For the other valet company I used to work for, the solution was simple, the company charged a mandatory $30 dollar service fee per valet, as a result there was financial incentive for people to want to work.
The problem is he wins as many contracts as he does by undercutting his competition, my argument is, it doesn't matter how many contracts you win if you have unsatisfied staff and an incredibly high turnover rate that compromises your ability to offer satisfactory service. You also cannot staff a contract if you have no employees that will work for you.
While he has started to do that in very few cases, it's simply not enough, staff are leaving, I'm being sent incompetent people with very little common sense that are doing stupid things, which really bothers me.
Any suggestions how to approach this?
Cliffs:
-Read it or don't reply
I'm put in the pretty unenviable position of being compromised by my bosses ability to retain and acquire decent, well groomed and energetic staff and I am not really sure how to talk to him about it. I work for a valet company which is great, it fits within my schedule as a student and until recently, has paid quite well.
I'm a supervisor thats sent out to manage many of the people that work underneath me at various private events, because of the nature of private parties with everyone coming in at once, and everyone leaving at once, the volume of valets required far exceeds whats normally needed, and the tip outs suck for everyone involved.. as a result more and more people are refusing to work at these private events due to two things, the lack of tips, and the lack of hours (private parties in general are much shorter, and as a result wages are very little, even though I made $4 an hour more than the valets, it amounts to nothing because of how few hours worked) The end result is my boss usually complaining to me about how tough it is.
For the other valet company I used to work for, the solution was simple, the company charged a mandatory $30 dollar service fee per valet, as a result there was financial incentive for people to want to work.
The problem is he wins as many contracts as he does by undercutting his competition, my argument is, it doesn't matter how many contracts you win if you have unsatisfied staff and an incredibly high turnover rate that compromises your ability to offer satisfactory service. You also cannot staff a contract if you have no employees that will work for you.
While he has started to do that in very few cases, it's simply not enough, staff are leaving, I'm being sent incompetent people with very little common sense that are doing stupid things, which really bothers me.
Any suggestions how to approach this?
Cliffs:
-Read it or don't reply
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