best FREE web helpdesk system

[MrHappyMonkey]

I need ti implement a "help desk" system so that I can track client's technical/sales support issues. I have been looking through SourceForge.com and there is a multitude of systems. Anybody use one that they can comment on?

 

[lowtech1]

I only have experience with Teacup & PHP HelpDesk, and found that they are both okay for a free software.

I have since long gone from working with helpdesk, but heard that Request Tracker (web base) is quite good.

Good luck!

 

[dakata24]

bump!