Best Buy return policy

[virtuamike]

I'm guessing if I post this in the Hot Deals forum it'd get locked up pretty quick. Anyways just curious as to what the return policy is like over at Best Buy. As in do you need a receipt or will they give you store credit like they do at Toys R Us and Walmart if you don't have a receipt?

 

[hadoken]

I remember from somewhere that you can have 2 returns a year without a reciept, like in the case of bad gifts in which case they would give you store credit. I could be wrong though.

 

[virtuamike]

Anyone else know what the policy is?

 

[bigbootydaddy]

thought it was 3 returns a year = store credit.

 

[bigbootydaddy]

also probobly little luck on software, they assume the whole world has cd burners and is a pirate. they are right

 

[KameLeon]

Uhh, I went to return a gift without receipt and the lady refused right away, and she said they had no way of knowing if it was bought from best buy, and it was my first return. Talk about limit of 2 per year, wtf?

 

[yakko]

I hear these guys know what they are.

 

[virtuamike]

What about video game consoles like Dreamcast or PS One? Or electronic keyboards?

Yakko: Thanks for the link. I was looking for the in-store return policy though, not the online one. I seriously doubt I can return stuff online without a receipt.

 

[Crashedout]

Through the 25th of this month you do not need a recipt, as long as they carry it and it is un-opened. You can only get credit with out a recipt, cash if you have one. I have used the gift ploy everywhere and only a few places ever refuse. No big deal you come back another day when a new person is working. I have some old DVD's that I never opened, time to get to best buy!!!

 

[skywhr]

*ORIGINAL RECEIPT IS REQUIRED FOR RETURNS, EXCHANGES, PRICEMATCHES and warrantee repair service.

*no returns or exchanges accepted after 14 days on computers, monitors, printers, notebook computers, radar detectors, camcorders, and digital cameras.

*a 15% restock fee is charged on all non-defective notebook computer, digital camera, radar detector and camcorder returns and exchanges.

*no returns or exchanges accepted after 30 day on all other mechandise.

*no reeturns accepted on open computer softeware, videos, music, or video games.

*no refund on labor or installation services.

*incomplete returns will not be at full price.

<straight from the back of the receipt>

 

[virtuamike]

Crashedout: Thanks, that's the answer I was looking for. I was pretty sure they had a special holiday gift return policy, just needed to know what it was.