Best Buy question ...........

CorCentral

Banned
Feb 11, 2001
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I purchased a 19" Viewsonic a little over 14 days ago & the price at Best Buy just dropped by $20.00
On the reciept it says for return & exchanges , 14 days is the limit .............. But what about thier policy on this ?

Am I too late to get my $20. ?


Thanks :)
 

PCHO

Senior member
Apr 3, 2001
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Depends on store. You'll have some managers that are stalwarts on policy and others that are lenient in cases such as yours.

How little over 14 days are you?
 

PCHO

Senior member
Apr 3, 2001
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<< NO!!! Price match policy is good for 30 days. Go get paid! >>



Price match policy is 14 days for Computers, Notebooks, Monitors, Printers, Digital Cameras/Camcorders. 30 days for everything else.
 

Cerebus451

Golden Member
Nov 30, 2000
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What FelixDeKat said. The price match policy is good for 30 days. Just take your receipt into the store and ask for your refund. Just make sure to ask nice, as they are sure to get bitchy, and they won't want to honor it initially. Be patient, yet persistent, and the money is yours.
 

Cerebus451

Golden Member
Nov 30, 2000
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I stand corrected:
In-Store Price Guarantee
If, within 30 days (14 days for computers, monitors, printers and notebooks, camcorders, digital cameras and radar detectors) of your purchase from Best Buy, you find a local competitor offering a lower price on an available product of the same brand and model, we'll refund the difference plus another 10% of the difference. Bring us verification of the lower price, plus your original Best Buy receipt to claim your refund. Does not apply to special, bonus or free offers, and in California cellular phones and pagers. Does not apply to products with special financing offers. For complete price guarantee details, please see a customer service representative. We reserve the right to limit quantities. See store for complete details.

You are hosed. When did they change this policy? That sucketh mightily.
 

PCHO

Senior member
Apr 3, 2001
403
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<< When did they change this policy? That sucketh mightily. >>



That policy has stood since I started working there in June of 1999.
 

fr

Diamond Member
Oct 10, 1999
6,408
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Doesn't hurt to go in and try anyway. Maybe they'll be nice.