Best Buy matching online prices

[davew0670]

have they always matched online prices? I didnt think they did but they did this weekend. My dad was looking for a new tv and found an online price that was $800 less than BB. He went to BB with the ad and they matched it with no questions, gripes or anything. The mgr said they were glad to have his business and will never turn away a customer. props to BB.

 

[dabuddha]

Maybe he accidently went to a different store and thought it was Best Buy.

 

[Tiamat]

Or maybe he fit their profile for "OOH Customer will probably come back tomorrow for a dvd player, speakers, and cables!!" Maybe not. :shrugs;

 

[davew0670]

Originally posted by: Tiamat
Or maybe he fit their profile for "OOH Customer will probably come back tomorrow for a dvd player, speakers, and cables!!" Maybe not. :shrugs;

ha! you're completely wrong. he bought a htib with the $ he saved the very same day.

😀

 

[Kelemvor]

Originally posted by: davew0670
have they always matched online prices? I didnt think they did but they did this weekend. My dad was looking for a new tv and found an online price that was $800 less than BB. He went to BB with the ad and they matched it with no questions, gripes or anything. The mgr said they were glad to have his business and will never turn away a customer. props to BB.

I think that manager was very confused. The policy is supposed to be "Screw your business, we will always turn away customers trying to get a better deal".

Pleae let me know what store it was at so I can have that manager fired. He's costing us money and screwing our bottom line. 😉

 

[Albis]

could this be a joke thread?

best buy policy states they will not match online prices from other stores. but they will match whatever is posted on their official website.

 

[Falloutboy]

Originally posted by: davew0670
have they always matched online prices? I didnt think they did but they did this weekend. My dad was looking for a new tv and found an online price that was $800 less than BB. He went to BB with the ad and they matched it with no questions, gripes or anything. The mgr said they were glad to have his business and will never turn away a customer. props to BB.

lol what best buy is this?

 

[AdamSnow]

I've never had ANY luck pricematching with BestBuy... I hate them.

 

[davew0670]

Originally posted by: Falloutboy

Originally posted by: davew0670
have they always matched online prices? I didnt think they did but they did this weekend. My dad was looking for a new tv and found an online price that was $800 less than BB. He went to BB with the ad and they matched it with no questions, gripes or anything. The mgr said they were glad to have his business and will never turn away a customer. props to BB.

lol what best buy is this?

the best buy in charlotte, nc

 

[high]

i'm a manager at a best buy and I very rarely price match unelss I absolutely have to

 

[Gibson486]

Everytime i pricematch at Best Buy, I always get some dumb excuse. The last thing i tried to PM was a wireless mouse. It was cheaper at microcenter, so I went to Best Buy and they said that Microcenter was not a local retailer. WTF? Last time I saw, Boston and Cambridge were pretty close.

 

[CVSiN]

Originally posted by: Albis
could this be a joke thread?

best buy policy states they will not match online prices from other stores. but they will match whatever is posted on their official website.

neither does compUSA but i was able to price match my Z5500s from 400 down to 200 bucks using an Online add I printed out..
they refunded me the difference..