Best Buy Ending Rebates!

MrNutz

Banned
Oct 18, 2001
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Can't say this suprises me after they publicly annonuced that they no longer wanted ppl looking for "Hot Deals" to come to their store... :disgust:
 

jwardl

Member
May 31, 2003
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Originally posted by: MrNutz
Can't say this suprises me after they publicly annonuced that they no longer wanted ppl looking for "Hot Deals" to come to their store... :disgust:


"Best Buy" indeed. Maybe they should change their name to "Ok Buy."
 

Su1c1da1

Senior member
Jun 12, 2002
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can they really end rebates when the rebates are manufacturer's? just another april fools eh
 

denmalley

Member
Jan 22, 2005
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I don't know - I beleive it, cause its not really funny if it IS an April fool's joke.

Best Buy is so going to lose on this "customer centricity" idea. Basically, they're telling these hourly employees that its ok to alienate certain prospective shoppers based on whether they exhibit signs of being a "deal shopper." Now imagine what a retail employee considers as ok methods of alienation....
 

kamranziadar

Banned
Aug 20, 2004
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I don;t think so they can, they will lose a lot of business. I never had any problem with bestbuy's rebates.
 

JimKiler

Diamond Member
Oct 10, 2002
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I am sure it is real, with CompUSA being sued by the federal gov't over rebates, it is a liability and no one can dispute the customer's hate rebates. Smart move that will hopefully force other retailers to follow suit. I wonder whether the prices will simply not be discounted or if it will be an instant rebate instead.
 

Password

Senior member
Jun 12, 2000
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The article says>>>...as Best Buy shifts its promotional spending to programs like its "Reward Zone," where customers pay an up-front fee but earn points toward future discounts.<<<

Who is going to do this???
 

smartt

Golden Member
Sep 27, 2000
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I've never came across anything worth buying in Bestbuy that you couldn't get cheaper somewhere else. Rebates were about the only way they could half-way compete, and they were a big crap shoot at that. They claim to hate deal hunters and came up with some half-cocked research to say we are only a small portion of their customer base. Guess they'll find out how sound that research was.
 

Lorax

Golden Member
Apr 14, 2000
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Originally posted by: Password
The article says>>>...as Best Buy shifts its promotional spending to programs like its "Reward Zone," where customers pay an up-front fee but earn points toward future discounts.<<<

Who is going to do this???

quite a few people already do this, myself included.
 

mdcrab

Platinum Member
Feb 9, 2001
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I'd prefer not to do MIR's and if BB reduces their prices by a percentage of the rebate, a number of customer's will pay slightly more than rebated price to not to have to deal with MIR's. Not sure if BB will reduce prices at all, but it is a nice thought. Will also cut out the money that the rebate processor make (to tell you your rebate submittal is incomplete, does not comply, etc.) as well.

mdcrab
 

Beefcake04

Member
Mar 29, 2005
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Originally posted by: jwardl
Originally posted by: MrNutz
Can't say this suprises me after they publicly annonuced that they no longer wanted ppl looking for "Hot Deals" to come to their store... :disgust:


"Best Buy" indeed. Maybe they should change their name to "Ok Buy."


BBY is basically the 7-Eleven of electronics stores. They have everything you need, basically, but you'll pay very high prices for the convenience of picking it up today instead of waiting 3 days for online delivery.
 

spyboy64

Member
Dec 21, 2004
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Does BB lose money when people submit their rebates or is it the fulfillment company who pays the cost of the rebate?
 

Richardito

Golden Member
Feb 24, 2001
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Originally posted by: spyboy64
Does BB lose money when people submit their rebates or is it the fulfillment company who pays the cost of the rebate?

Good question. My wife used to work for OfficeMax corporate and had "something" to do with the rebates. Actually the store's advertising people get with the manufacturers of the goods and do contracts for each of the rebate offers. They used to assume that only 10% of the buyers will eventually send in the rebates and base their costs on that many years ago. Then they hire a third party (rebate company) to collect and pay for the rebates. The rebate company gets paid by both parties, but if less people turn in their rebate the rebate company makes more money. No wonder why they are trying to deny every rebate send in today. A lot more than 10% are correctly sending in rebates and it is hurting their economic model. When rebate pay outs reach 70-80% the rebate system will be in big trouble...
 

dew042

Platinum Member
Nov 2, 2000
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Originally posted by: denmalley
I don't know - I beleive it, cause its not really funny if it IS an April fool's joke.

Best Buy is so going to lose on this "customer centricity" idea. Basically, they're telling these hourly employees that its ok to alienate certain prospective shoppers based on whether they exhibit signs of being a "deal shopper." Now imagine what a retail employee considers as ok methods of alienation....

Your assertation on what BB is 'basically' telling hourly employees is far off the mark.

That's definatly not the basis of the "Customer Centricity" model - it aims to customize products and services towards a particular type of shopper based on the local needs and demand. Gone is the day of the cookie cutter, every store is the exact same. Best Buy wants to make itself different, unique in an increasingly competative marketplace. Frankly - I would not want my only local outlet for electronics to be Walmart.

As to alienation - a buck is a buck is a buck. No retailer is ever going spend a significant amount of time profiling customers and purposefully ignoring them on a store level. Beyond that - the average hot dealer I would doubt ever talks to sales people, much less listens to a sales pitch. We "hot dealers" are saavy, informed consumers who make our decisions based on what we learn and research - not what a sales person suggests.

dew.