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Best "Best Buy" story evar!

waingrau

Junior Member
I have just come across my singular favorite best Buy story ever. Sorry to reference over to Arstechnica, but this one is worth sharing with the gang over here. Here is the story:

http://episteme.arstechnica.co...4709834/m/238000118931

Favorite quote from the whole thing:

"Hold on, you mean to tell me that in this store, with an entire Geek Squad camped out behind the help desk, there is not a single #2 Philips screwdriver to be found?"

"That is right" he says.
 
Yeowch, that's pretty bad. FWIW, not all of the big box stores have employees who are that incompetent. Some of the ones who work at MicroCenter seem to know their stuff.
 
Originally posted by: Corbett
***Shakes head at moron techs who part together servers for office environments***

Please explain why getting his customer up and working the next day was a bad idea. His customer clearly didn't have a backup server so this seems to be the only available option. Remember that he caters to small businesses who likely don't have the capitol to really support the hardware he should have.

 
As he is ringing me up, he asks what I do to "know so much about computers." I told him I run a technical consulting business that caters to the small businesses in the area; essentially I help with all of their networking and computing issues. He asks if I would work or anyone's computers. I said sure, I am happy to do so. Great he says and asks for my business card. As I handed it to him, I asked if he was referring me to someone he knew. "No" he replies, "but if it is alright with you, I would like to call you next time I have a problem." Sure thing I tell him, but then ask, "What about the Geeks here, don't you get a discount on their service or something?"

His reply was what made my night..."I don't care if their service was free even. I do not trust those guys at all."

:laugh:

Yet my gf had a sticker on her laptop from geek squad when we first met.....
 
Originally posted by: Corbett
***Shakes head at moron techs who part together servers for office environments***

Why is that? Not every office server needs to be a $4K "server" with 16GB of RAM and 4 TBs of storage. Maybe the guy simply needed a small file server. In a case such as that, just about any desktop box could be made to suffice with the addition of a couple extra disks.

 
Originally posted by: DisgruntledVirus
As he is ringing me up, he asks what I do to "know so much about computers." I told him I run a technical consulting business that caters to the small businesses in the area; essentially I help with all of their networking and computing issues. He asks if I would work or anyone's computers. I said sure, I am happy to do so. Great he says and asks for my business card. As I handed it to him, I asked if he was referring me to someone he knew. "No" he replies, "but if it is alright with you, I would like to call you next time I have a problem." Sure thing I tell him, but then ask, "What about the Geeks here, don't you get a discount on their service or something?"

His reply was what made my night..."I don't care if their service was free even. I do not trust those guys at all."

:laugh:

Yet my gf had a sticker on her laptop from geek squad when we first met.....

haha, my favorite part too 😀
 
Originally posted by: waingrau
Originally posted by: Corbett
***Shakes head at moron techs who part together servers for office environments***

Why is that? Not every office server needs to be a $4K "server" with 16GB of RAM and 4 TBs of storage. Maybe the guy simply needed a small file server. In a case such as that, just about any desktop box could be made to suffice with the addition of a couple extra disks.

I put together a file server for a small organization using a $300 dell 400sc. Still running strong after a few yrs.
 
😕

I'm wondering if this story is made up. They haven't used screws to hold case doors on in years. They're all latches now. You'd figure Mr. Raid Array would know that.
 
Originally posted by: Fritzo
😕

I'm wondering if this story is made up. They haven't used screws to hold case doors on in years. They're all latches now. You'd figure Mr. Raid Array would know that.

The e-machines desktop I bought last year uses screws, not latches, not thumbscrews.
 
Originally posted by: Fritzo
😕

I'm wondering if this story is made up. They haven't used screws to hold case doors on in years. They're all latches now. You'd figure Mr. Raid Array would know that.

i was thinking the exact same thing.

at least that person sounded nice
 
Originally posted by: newb111
Originally posted by: Fritzo
😕

I'm wondering if this story is made up. They haven't used screws to hold case doors on in years. They're all latches now. You'd figure Mr. Raid Array would know that.

The e-machines desktop I bought last year uses screws, not latches, not thumbscrews.

and that is why
 
Originally posted by: dainthomas
Originally posted by: newb111
Originally posted by: Fritzo
😕

I'm wondering if this story is made up. They haven't used screws to hold case doors on in years. They're all latches now. You'd figure Mr. Raid Array would know that.

The e-machines desktop I bought last year uses screws, not latches, not thumbscrews.

and that is why

Your point?

What brand do you think he was buying at best buy? Odds are it was an e-machines or similar consumer class.
 
Originally posted by: dainthomas
Originally posted by: newb111
Originally posted by: Fritzo
😕

I'm wondering if this story is made up. They haven't used screws to hold case doors on in years. They're all latches now. You'd figure Mr. Raid Array would know that.

The e-machines desktop I bought last year uses screws, not latches, not thumbscrews.

and that is why

It's actually cheaper to mold latches into doors than to use screws. I'm suprised anyone would be using them anymore.
 
Originally posted by: newb111
Originally posted by: dainthomas
Originally posted by: newb111
Originally posted by: Fritzo
😕

I'm wondering if this story is made up. They haven't used screws to hold case doors on in years. They're all latches now. You'd figure Mr. Raid Array would know that.

The e-machines desktop I bought last year uses screws, not latches, not thumbscrews.

and that is why

Your point?

What brand do you think he was buying at best buy? Odds are it was an e-machines or similar consumer class.

Odds are you are making stuff up.
 
Regardless whether a computer has screws or not, everybody should have a leatherman multi-tool on person at all times!
 
Originally posted by: Fritzo
😕

I'm wondering if this story is made up. They haven't used screws to hold case doors on in years. They're all latches now. You'd figure Mr. Raid Array would know that.

i haven't seen any with latches, except like small dell type boxes. most have scrws that require a philips head or have thumb screws.
 
Originally posted by: krylon
Originally posted by: newb111
Originally posted by: dainthomas
Originally posted by: newb111
Originally posted by: Fritzo
😕

I'm wondering if this story is made up. They haven't used screws to hold case doors on in years. They're all latches now. You'd figure Mr. Raid Array would know that.

The e-machines desktop I bought last year uses screws, not latches, not thumbscrews.

and that is why

Your point?

What brand do you think he was buying at best buy? Odds are it was an e-machines or similar consumer class.

Odds are you are making stuff up.

😕
 
Originally posted by: pontifex
Originally posted by: Fritzo
😕

I'm wondering if this story is made up. They haven't used screws to hold case doors on in years. They're all latches now. You'd figure Mr. Raid Array would know that.

i haven't seen any with latches, except like small dell type boxes. most have scrws that require a philips head or have thumb screws.

same. only a few have latches and thats usually on expensive machines. a $700 machine is nto expensive.
 
Originally posted by: pontifex
Originally posted by: Fritzo
😕

I'm wondering if this story is made up. They haven't used screws to hold case doors on in years. They're all latches now. You'd figure Mr. Raid Array would know that.

i haven't seen any with latches, except like small dell type boxes. most have scrws that require a philips head or have thumb screws.

yeah, we buy about 50 Dells, HPs, and even a few SONY's a month. They've all had some kind of latching system since around 2007. Some of those damn cases are like opening a Chinese puzzle box too :|
 
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