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Be careful with PV-T96G-YHL3

P

pablobhz

Junior Member
Sorry for posting this here, but i didn't found the correct place for doing this.
I've posted on Guru3D too and i plan to post on all important VGA forums.

XFX is selling pirate cards on Brazil. Not only me but more ppl tried to open tickets but we couldn't get an RMA.
So i think that we should show the world what is happening.

As long you guys know, a XFX GeForce 9600GT 512MB DDR3 650Mhz GPU should have 64 Stream Processors, right.

XFX's site, says this too. Take a look:
http://img268.imageshack.us/my.php?image=stream2.png

The site says 64 stream processors (i used to compare two products only to get this information).
Well, i bought this card (YHL3). Verified with GPU-Z, and look a surprise:

http://img38.imageshack.us/img38/5608/geforce9600gt.gif
It has only 48 Stream Processors.

I am not the only person with this problem, we're having many people on brazil with this problem.
We try to contact our reseller and they say we must contact XFX. XFX says we must talk with the reseller.
And what happens ? People who work a lot to buy their stuff and have some fun playng games, lose their money because they tought that they bought something and when they
check it its another stuff.

I would like some help from you guys in order to contact XFX somehow. Maybe with more persons pressuring'em they may do something.
There's a discussion about it in a brazilian forum. You guys can look it just for curiosity to see i'm not the only sad soul =P
There goes the link:
http://forum.clubedohardware.c...eo-falsificadas/665116

Thanks in advance and please don't delete this post.

Cheers.
Pablo

 
sounds like you got a (new and opposite of improved) 9600GSO. not sure if xfx would do that on purpose, they're a pretty legit company. but it sure is funny that it identifies itself as a 9600gt which i thought always had 64 shaders.

isn't there an xfx employee or two on this board?
 
There's a thread going in other forum to find out what is happening. I hope we do.
There are many people on Brazil who would like to know what XFX has to say about this.

We've already found out ourt card is a "low resource" version of 9600GSO.
IF they at least used to RMA... =(
 
Once they get enough complaints, XFX will likely issue a press release warning consumers that counterfeit 9600GT cards are making the rounds in certain countries. Another brand called Eagle apparently got hit as well.

Same thing happened to GECUBE back in January with HD4000 cards. Counterfeiting is nothing new, it just doesn't happen as often nowadays.

XFX gave you the correct course of action: your reseller is on the hook. The reseller's supplier is the pirate, not XFX.
 
Interesting.
I hope it really happens. The question is what we do till this ?
I'm tryng to return my card to the reseller because i know XFX won't contact me that soon. Even if they contact me , RMA to Brazil LOL...one month at least(sending my card there and waiting'em return it to me) without count all sending taxes i'll have to pay.
It applies to most ppl outside North America i think.
 
I purchased a pirated flash drive awhile back and the reseller gave me an exchange credit only; they refused to give me my money back (which really pissed me off).
 
Originally posted by: SickBeast
I purchased a pirated flash drive awhile back and the reseller gave me an exchange credit only; they refused to give me my money back (which really pissed me off).
Click to expand...

The reseller where i bought the card just told me to contact XFX.
It means they're running away from the problem. I'm thinking about just give the card back and cancel the payment on the credit card. I don't have to stay with a product that doesn't satisfy me, not really.

If at least XFX used to say something.
 
Originally posted by: pablobhz
I'm thinking about just give the card back and cancel the payment on the credit card.
.
Click to expand...

If that is an option I would do that. The reseller is culpable...depending on your country's laws, what they are doing may even be illegal.

XFX shouldn't have to RMA a card that they didn't make and they didn't get paid for and in point of fact is sullying their reputation and costing them customers.

@SickBeast, if you are in the US, I would contact the BBB. If it was worth the trouble, I would have even sued them. Selling pirated equipment puts them totally in the wrong.
 
(From another forum, just for information and ask it here too).

morbias said:
I see where you're coming from, but 'fake' isn't the right word to use here. A lot of card vendors make budget variations of cards by limiting features such as using DDR2 instead of DDR3, 128-bit bus instead of 256-bit.

Nowhere on the XFX site does it say this card has 64 SPUs, in fact it lists their 9600GTs as having 48-64, I just checked. They currently have 13 different variations, each with a unique part number. If the shop you bought it from accidentally listed the PV-T96G-YHL3 as having 64 SPUs then you can take it back, otherwise it's just a case of you buying the wrong card and not being happy about it.
Click to expand...

What about this ?
http://xs.to/xs.php?h=xs139&d=09213&f=proof865.png]
proof865.png.xs.jpg
[/url]

Here says 64 stream processors in the YHL3 model. This is the north-american website.

But i've saw that the european version of the site says it has 48 stream processors. I'm not that naive. Here goes a screenshot:
http://xs.to/xs.php?h=xs139&d=09213&f=proof3230.png]
proof3230.png.xs.jpg
[/url]

But who is lying here ?
South-american version of the site don't even list YHL3.
Only north-american and european version does it. I'm confused now.
 
Well that Morbias Fellow is wrong....

Vendors can't change the number of stream processors a chip has, nor the bus width of the memory bus. They can change the amount of memory it has though....

Only thing I can think is that is a typo on the European site
 
Nice to know it HOOfan, thanks a lot.
The store answered me about giving the card back. I'm gonna have to pay for sending'em the card and pay for them sending it back to me.
Wonderful ! All i wanted, spend money in something that isn't my fault.
Oh man, this country really sucks. Thats all.

But i'm happy that there gonna be ppl warned about it.
 
Originally posted by: pablobhz
Nice to know it HOOfan, thanks a lot.
The store answered me about giving the card back. I'm gonna have to pay for sending'em the card and pay for them sending it back to me.
Wonderful ! All i wanted, spend money in something that isn't my fault.
Oh man, this country really sucks. Thats all.

But i'm happy that there gonna be ppl warned about it.
Click to expand...

I took a look at XFX's European site...I don't know what is going on there. A 9600GT, with only 48 SP ....would be a 9600GSO... The only thing I can think of is that the XFX Europe site is still listing the 9600GSo has having 96SP, when nvidia redesigned it to have 48...so maybe instead of marketing the new 9600GS0 model as that, they are marketing it as 9600GT....I would like to hear what XFX has to say about that.
 
Originally posted by: HOOfan 1
Vendors can't change the number of stream processors a chip has, nor the bus width of the memory bus. They can change the amount of memory it has though....
Click to expand...

Um, no. Vendors cannot change anything physical about the card. The board manufacturers (XFX, PNY, etc) are the only ones who can do that.

A dishonest vendor could potentially switch the card in the box and reseal it. Or they could change the stickers on the card (9600GSO becomes a 9600GT) and sell it at a higher price.

But it sounds like XFX may have different models and there could be a mixup in how the vendor sold the card.

I know a while back Asus released a "9600GSO Magic Edition" (I'm not kidding about this name) that used GDDR2 instead of GDDR3 and only had a 128-bit memory interface (versus the 192-bit on the normal cards). The biggest problem with the 9600GSO was its limited memory bandwidth - which this card actually reduced further by nearly 75%. Talk about neutering performance.

But here again - it is the board partner making the change, not the vendor - and as long as they state these specifications up front, it's your own fault if you buy it and are unhappy with the (lack of) performance. Now, if a vendor sold this card as a "standard" 9600GSO - without detailing the differences - you could be justifiably pissed at them.

EDIT: Just for giggles I went and found the card I mentioned above: Asus 9600GSO Magic. Notice it has 512MB of memory (where the normal model had 384MB) to lure in the unwary.
 
when I said vendors, I meant OEM partners like XFX

Maybe I can see them changing the memory controller, but how are they going to change the SP count on the processor?
 
Gotcha - I saw "vendor" and thought newegg or zzf etc.

You're entirely correct - the board partners can change the memory interface, amount of memory, memory/core speed, etc - but not anything physically integrated in the core itself.
 
Why does Intel have so many different processors? Why do Antec and Silverstone have so many different power supplies?

They are trying to cover the entire market.
 
Originally posted by: Denithor
I know a while back Asus released a "9600GSO Magic Edition" (I'm not kidding about this name) that used GDDR2 instead of GDDR3
Click to expand...

XFX does that too. Their 9600 GSO page shows four models with DDR2 and two models with DDR3 (should be GDDR3). That doesn't even show all their models because I was in Fry's with some buddies and we found an XFX 9600 GSO with 1.5GB of DDR2 - which isn't listed on their site.

XFX also used to advertise certain 8600 GTS cards as having a 256-bit memory interface and requiring the use of the included special PCIe adapter which slaps a 5v line between the two 12v lines on the 6 pin PCIe connector. I had one (an RMA replacement for a 7900 GT) and I benched it against an 8600 GTS with 128-bit memory interface and... zero difference. :disgust:
 
Originally posted by: Denithor
Gotcha - I saw "vendor" and thought newegg or zzf etc.

You're entirely correct - the board partners can change the memory interface, amount of memory, memory/core speed, etc - but not anything physically integrated in the core itself.
Click to expand...

They could enable/disable SPs at the BIOS level if they really wanted to (say, if they were binning cores themselves).

I would think that Nvidia only allows them a certain leeway with specs for each model, though.
 
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