BAH. New Windows, new leaks. Blame the bricks

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Turin39789

Lifer
Nov 21, 2000
12,218
8
81
Cliff's
Windows replaced
leaked once, caulk added
leaked twice, mortar is blamed
Only one beer left in fridge.




We moved into our 1950's house last november and by the spring my wife had worn me down and talked me into buying new windows. There were already replacement windows in the house(these weren't the originals), but they were drafty. the two upstairs were poorly done and wouldn't stay up, a few rooms downstairs had been replaced at one time with windows with a wood look veneer on them, while others were a different batch of white windows. There are signs of some water damage on a sill upstairs and to a lesser degree on one downstairs, but we never had a problem with a leak, just some cool drafts(especially in the kitchen), but of course these are uninsulated walls.

New windows were put in by a local company my parents had used before, seem like very nice people and we were satisfied(wallet wasn't). Ordered in May and put in back in June. I forge exactly how much time passed, but roughly a month and we got a real good strong storm and the window in the front living room was leaking. Water was streaming in around the metal brackets for the window shades, with a stream coming off the screw for each. Called the company out and they touched up the caulking job. Wasn't happy about it but thought it was resolved.

After a good long spell of no issues(maybe just not heavy enough rain) it happened again last night, but this time only on one side of the window. After a bit of cursing and leaving a message on the companies answering machine, I noticed the kitchen window now had a problem as well. Nowhere near as bad(didn't have to set out a bucket), but possible even more troubling because I don't think I would have seen it if the kitchen window had trim up(one of the last jobs I've been avoiding finishing on the kitchen remodel). Who knows about the other windows in the house. Called and left a message.

They called my wife back this morning, and the Husband was out to inspect it and is blaming it on our mortar around the windows. Says it is crumbling and letting water in and it isn't their caulk job that was a problem. He's going to come out tomorrow while I am there to try and convince me.

We never had a problem with the old windows, but I suppose it may be possible. If course I have no desire to tuckpoint the house or the experience to do so. For some reason anytime I decide to contract something out I wind up with more problems than if I learn to do it myself, even if that route takes 90% more time.
 

ISAslot

Platinum Member
Jan 22, 2001
2,890
108
106
maybe use a garden hose to try to identify exactly where the leak is coming from?
 

dfuze

Lifer
Feb 15, 2006
11,953
0
71
Also thought it was software, but I'll stay :)

Could it be improper flashing around the window letting the water in?
 

Turin39789

Lifer
Nov 21, 2000
12,218
8
81
Also thought it was software, but I'll stay :)

Could it be improper flashing around the window letting the water in?

That was my thought, and why I called them. Bad flashing job, but they are saying they did the flashing and caulked around it correctly, but that the mortar is falling away and making a gap.

Good idea with the hose, I forgot that was how I tested the window after they fixed it last time. Will spray down the house tonight and try to pinpoint, unless I can see it clearly.
 
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