Bad Pool Header BSOD

[mikerick]

Help!

I recently built two identical pc's and both are now suffering from the same BSOD problems. The BSOD happens typically when running IE but has happened at other times. The problem listed in the BSOD is "Bad Pool Header".

Both systems contain the following:

MB = K8N Neo Platinum MSI MS-7030
Video = ATI RADEON 9000 64MB DDR
CPU = AMD SEMPRON, 1.8GHZ SDA3100
RAM = DDRAM 512MB, CORSAIR 64X64, VS512MB400
HD = 120GB SAMSUNG SATA SP1213C 8MB 72R
OD = DVD-/+RW INT NUTECH DDW-082
OS = WinXP w/SP2

All OS & IE updates have been installed, all drivers & BIOS updated.

Any ideas anyone has would be appreciated.

 

[Lanyap]

It appears to be related to SP2 according to the google search I did. Lots of people asking about it but did not see anyone with a solution.

http://www.google.com/search?q=Bad+Pool+Header

 

[dclive]

Originally posted by: mikerick
Help!

I recently built two identical pc's and both are now suffering from the same BSOD problems. The BSOD happens typically when running IE but has happened at other times. The problem listed in the BSOD is "Bad Pool Header".

Both systems contain the following:

MB = K8N Neo Platinum MSI MS-7030
Video = ATI RADEON 9000 64MB DDR
CPU = AMD SEMPRON, 1.8GHZ SDA3100
RAM = DDRAM 512MB, CORSAIR 64X64, VS512MB400
HD = 120GB SAMSUNG SATA SP1213C 8MB 72R
OD = DVD-/+RW INT NUTECH DDW-082
OS = WinXP w/SP2

All OS & IE updates have been installed, all drivers & BIOS updated.

Any ideas anyone has would be appreciated.

Hi Rick.

Got your e-mail; I can't look at the bluescreen memory dumps right now, but will later tonight. Hope to have an answer for you then. Thanks for sending everything.

 

[dclive]

Originally posted by: mikerick
Help!

I recently built two identical pc's and both are now suffering from the same BSOD problems. The BSOD happens typically when running IE but has happened at other times. The problem listed in the BSOD is "Bad Pool Header".

Both systems contain the following:

MB = K8N Neo Platinum MSI MS-7030
Video = ATI RADEON 9000 64MB DDR
CPU = AMD SEMPRON, 1.8GHZ SDA3100
RAM = DDRAM 512MB, CORSAIR 64X64, VS512MB400
HD = 120GB SAMSUNG SATA SP1213C 8MB 72R
OD = DVD-/+RW INT NUTECH DDW-082
OS = WinXP w/SP2

All OS & IE updates have been installed, all drivers & BIOS updated.

Any ideas anyone has would be appreciated.

I was able to get the network going here. Uninstall (*completely uninstall*) Symantec products on a test machine. SYMEVENT.sys appears to be the culprit. It's from Aug 6 2003 - old. NPSystem is also pretty old - 2002.

An easy test: Does this happen in safe mode?

 

[mikerick]

Thanks for the help. I've uninstalled Norton and will go like this for a while. What is NPSystem?

 

[dclive]

Originally posted by: mikerick
Thanks for the help. I've uninstalled Norton and will go like this for a while. What is NPSystem?

Has something to do with Norton Protect, probably. Do a find in c:\windows for it and tell us. 🙂

 

[mikerick]

Bad News...

In uninstalled all Norton components I could find and hadn't had a BSOD since. However, I just had another one with "Bad Pool Header" as the reason.

I will forward the dump files to you again. If you have time, please take a look.

Thanks!!

 

[dclive]

Originally posted by: mikerick
Bad News...

In uninstalled all Norton components I could find and hadn't had a BSOD since. However, I just had another one with "Bad Pool Header" as the reason.

I will forward the dump files to you again. If you have time, please take a look.

Thanks!!

OK; just checked and nothing's there yet. Let me know.

 

[dclive]

Originally posted by: mikerick
Bad News...

In uninstalled all Norton components I could find and hadn't had a BSOD since. However, I just had another one with "Bad Pool Header" as the reason.

I will forward the dump files to you again. If you have time, please take a look.

Thanks!!

Does this happen in safe mode?