Bad graphics card?

madeuce

Member
Jul 22, 2010
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Ok, so I bought a 5830 on the egg and it came in the mail today. (Don't poke fun, i thought $170 shipped was a good enough price to make it worthwhile.)

Put it in my computer and everything was working just great. I noticed it idling at kind of a high temp I thought, 50C. It's in a Haf 932 case so I figured it would have been a little cooler than that at idle.

After about 5 minutes of running the computer shut down and would not power on.

Computer powers on fine without the graphics card in at all.
Computer powers on fine if the graphics card is in, but without PSU hooked to it.
Computer powers on fine if the graphics card is plugged in, and PSU is only hooked up to power input (1) of the card. Just one of two power cords plugged in.


Computer does not turn on if the video card has both power slots plugged in, or if just (2) input has power.


I've switched PCIE slots on the mother board, same result.
I've used different power sources from the PSU, same result.

I don't have another PSU, MB or GPU to switch out to know for sure. Any have an insight on how it could be something else, or am I probably right in saying it's the GPU?
 

madeuce

Member
Jul 22, 2010
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PSU is OCZ mod xtreme 700 watt. Both PCIE ports on the PSU are still providing power. Also tried to power the GPU with 4pin molex adapters from other ports on the PSU, same result.

MB is Gigabyte 890-GFX. Will not power up if graphics card is in either PCIE slot with power supplied to power port #2 of GPU. Will still start up if GPU is not plugged in to PSU, or if only one PSU cord is hooked up to slot #1 of PSU.

GPU is HIS 5830 cooler V. Box from newegg was banged up on the outside, actual HIS box crushed a little too, but it didn't look like the GPU took any damage.
 

dfuze

Lifer
Feb 15, 2006
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Was the pc idle when it shuts down or trying something that would tax the video card like gaming?
Does your motherboard have another PCIe slot to try the card in?
 

madeuce

Member
Jul 22, 2010
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Was the pc idle when it shuts down or trying something that would tax the video card like gaming?
Does your motherboard have another PCIe slot to try the card in?

It was just idling. Tried the other PCIE slot when it happened and both slots act identical.

Sending it back to newegg for another one.
 

madeuce

Member
Jul 22, 2010
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Got the new card in from newegg today and everything is working great now. Actually pretty impressed with the 5830 for the $170.

This one still seems to idle kind of high at 52C, but under load it hasn't gone over 63c. One thing that kind of suprised me with this card is that I get consistently better FFXIV benchmarks than compared to a recent build with the same CPU and a 5850 GPU. /shrug