Avoid meritline.com like the plague, these guys have terrible service

[RKS]

Originally posted by: Agentbolt

Contacting the BBB is a waste of time. If you are serious contact your state's AG

BS. IF the company is not a member of the BBB, then yes, it's useless, which is why I asked him to check if they are first. If the company is a member, you will get some kind of results. Companies pay money to be a member of the BBB, they take it seriously. I have never failed to get somewhere by going that route if I'm getting screwed.

What part is BS?

One is voluntary 'club' that has absolutely no power to force 'members' to take any course of action. AFAIK as long as you keep paying, the BBB probably doesn't care what you do to customers.
The AG on the other hand has the power to compel organizations to observe better business practices and can take legal action if the business fails to comply within the confines of the UCC or other merchant guidelines.
If I am serious I rather complain to someone with teeth.


edit: I have ordered from Meritline a couple of times without incident.

 

[j00fek]

****** >*

 

[BabaBooey]

I have ordered many times from them and nothing but fast service and always on time,no one is perfect,get on with life and just do not shop there...you have the power young luke..

 

[ppdes]

I got double sided DVD-Rs from them several times a year for 6 years straight or so with no problems. I admit I always ordered way ahead of time, though, and never expected good customer service from a place with dirt cheap prices.

 

[mrrman]

Originally posted by: BigJ
Sorry to hear that. I've ordered DVD-Rs and a bunch of other related stuff and never had a problem.

 

[Arkitech]

update: Well I finally received a tracking number this morning, I'm crossing my fingers that everything I ordered will be in the shipment.

 

[HiTek21]

I ordered several dozen micro sd cards from them never had any issues, I guess since I've never had to deal with their CS i'm saying otherwise.

 

[cherrytwist]

:wine:

 

[Kelemvor]

I just ordered some DVDs and cases last week. They shipped the next day and I had them shortly after. I'd highly recommend them.